No Internet access
Experts,
I have lost Internet connections that I previously had on a HP notebook. The connection is wireless but for unknown reasons the notebook is unable to indetify active networks. I'm currently connected with no Internet access, if that makes sense.
Furthermore, I'm not sure I'm even in the right que for this question.
I have lost Internet connections that I previously had on a HP notebook. The connection is wireless but for unknown reasons the notebook is unable to indetify active networks. I'm currently connected with no Internet access, if that makes sense.
Furthermore, I'm not sure I'm even in the right que for this question.
ASKER CERTIFIED SOLUTION
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ASKER
I'm running a System Restore from earlier this afternoon to see if that fixes my problem. If it does, great. If not I'll proceed as you suggested. The router has already been turned off and on and the system has been rebooted. I'm working from another desktop since it is my laptop that has the problems so connectivity from the deaktop must be ok
ASKER
System Restore did not help.
From the command prompt I got the following:
Resetting Global, OK!
Resetting Interface, OK!
Resetting Unicast Address, OK!
Resetting Subinterface, OK!
Restart the computer to complete this action
By the way I'm running Windows 7/64
All I get now is a rotating circle everytime the cursor is on the taskbar. It seems that the system is hung up. Can I do this running in safe mode running networking?
From the command prompt I got the following:
Resetting Global, OK!
Resetting Interface, OK!
Resetting Unicast Address, OK!
Resetting Subinterface, OK!
Restart the computer to complete this action
By the way I'm running Windows 7/64
All I get now is a rotating circle everytime the cursor is on the taskbar. It seems that the system is hung up. Can I do this running in safe mode running networking?
ASKER
No luck
Attached is the Wireless Network Connection dialog box at the end of the document.
No-Internet-Access.docx
Attached is the Wireless Network Connection dialog box at the end of the document.
No-Internet-Access.docx
SOLUTION
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ASKER
Deleted and recreated. Here's what I got:
Autoconfiguration IPv4 is 169.254.145.230
Autoconfiguration IPv4 is 169.254.145.230
SOLUTION
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ASKER
I did not manually recreate the network.
I'm not seeing that I'm connected to a HomeNetwork. I'm also wondering, could some service not being running?
I'm not seeing that I'm connected to a HomeNetwork. I'm also wondering, could some service not being running?
SOLUTION
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ASKER
I ran Windows Network Diagnostics and the following problem was found:
Either the Peer Name Resolution Protocol Service (PNRPsvc) or the Peer Networking Indentity Manager service (p2pmisvc) is not running. Hope this helps
Either the Peer Name Resolution Protocol Service (PNRPsvc) or the Peer Networking Indentity Manager service (p2pmisvc) is not running. Hope this helps
Neither of those need to be running, actually.
I just looked at my services - those are both stopped and I'm connected wirelessly right now, no problem.
I just looked at my services - those are both stopped and I'm connected wirelessly right now, no problem.
ASKER
I got an access denied the first time. The I ran cmd as administrator and entered in your command. I do not see the file on my desktop and did not get any errors from my typing.
SOLUTION
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ASKER
It told me I was at c:\Users\Frank Freese\Desktop>
Re-ran your command and again got Access Denied from above location from my laptop, not my desktop. For some reason I cannot create the ipconfig113.txt file?
Re-ran your command and again got Access Denied from above location from my laptop, not my desktop. For some reason I cannot create the ipconfig113.txt file?
ASKER
suggestion - it's after 1 am. Do you mind if we pick up tomorrow?
no prob. :-)
ASKER
guess what? I went back to restore but at a different date and everything is ok! you earned your 500 points - lots of good suggestions and you stayed with me. thank you so very very much
ASKER
again, many thanks - good job
Hmmmm... ok, then. :-]
ASKER
I really am grateful
Yes, I wasn't complaining...
Just thinking that fixing the symptoms without actually determining the root cause almost always means you'll see those symptoms again.
Just thinking that fixing the symptoms without actually determining the root cause almost always means you'll see those symptoms again.
ASKER
Agreed...I can only suspect that its nasty head will pop up again. But I'm much further ahead of the curve now so if this reoccurs I can move forward faster. I can only suspect that somehow a driver or something in the registery got corrupted. Now if you can only fix on my desktop why I can never upgrade to SP1 for Win 7 64 bit after trying everything posted you'll win the global award for problem solving. Open a question here?
Yes... there are at least a half-dozen things to try on that. I had to put my MBR back to stock to get it to install (I had installed linux on a second partition and SP1 wouldn't install with grub's MBR present).
ASKER
Ok - look you a question, and thanks. I never took offensive to any of your comments or suggestions. Just grateful for the help
ASKER
No-Internet-Access.docx