windows 7 firewall error

windows firewall disabled

may be because norton antivirus

attached is the error message when I try to enable firewall

can not enable firewall
LVL 1
rgb192Asked:
Who is Participating?
 
Rob MinersConnect With a Mentor Commented:
Either let Norton Manage your Firewall or remove Norton and use Windows Firewall. I would leave well enough alone if it's working OK.
0
 
Rob MinersCommented:
Check this link

Error 0x80070424 ocurs when you use Windows Update, Microsoft Update, or Windows Firewall

http://support.microsoft.com/kb/968002#method6
0
 
rgb192Author Commented:
i ran the 3 microsoft fixit

and still same firewall error
0
Will You Be GDPR Compliant by 5/28/2018?

GDPR? That's a regulation for the European Union. But, if you collect data from customers or employees within the EU, then you need to know about GDPR and make sure your organization is compliant by May 2018. Check out our preparation checklist to make sure you're on track today!

 
Rob MinersCommented:
Click the Start button.
In the Start Search box, type in cmd
Right click on the Command Prompt in the search results and select Run as Administrator.
Click OK or Yes to the UAC prompt.


Use the following netsh command to turn the Firewall off:

netsh advfirewall set allprofiles state off

Use the following netsh command to turn the Firewall back on:

netsh advfirewall set allprofiles state on

Use the following netsh command to reset it back to its default settings:
 
netsh advfirewall reset
0
 
rgb192Author Commented:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>netsh advfirewall set allprofiles state off

An error occurred while attempting to contact the  Windows Firewall service. Mak
e sure that the service is running and try your request again.


C:\Windows\system32>netsh advfirewall set allprofiles state on

An error occurred while attempting to contact the  Windows Firewall service. Mak
e sure that the service is running and try your request again.


C:\Windows\system32>netsh advfirewall reset

An error occurred while attempting to contact the  Windows Firewall service. Mak
e sure that the service is running and try your request again.

Open in new window

0
 
Rob MinersCommented:
0
 
rgb192Author Commented:
norton is controlling firewall
what should I do
0
 
rgb192Author Commented:
so norton or windows, but not both

I have troubleshooted many options

so this is the correct answer for me

thanks
0
 
Rob MinersCommented:
Your welcome :)
0
All Courses

From novice to tech pro — start learning today.