Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

CRM vs EDI

Posted on 2013-01-13
1
Medium Priority
?
1,315 Views
Last Modified: 2013-01-14
Hi,

Per my understanding, Every company has an ERP (=Electronic Resource Planning).

There is a BRIDGE to do the transaction from one company (say it company A with ERP A) to other company (say it company B with ERP B); the bridge is EDI(=Electronic Data Interchange).

There is CRM (= Customer Relationship Software), such as Microsoft Dynamic

My questions: What is the difference between EDI and CRM? A little bit explanation (with your own wording) will be helpful please

Thank you

tjie
0
Comment
Question by:tjie
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 30

Accepted Solution

by:
Feridun Kadir earned 2000 total points
ID: 38772495
CRM = Customer Relationship Management. CRM systems are for managing interactions with customers and managing the sales lifecycle, marketing and services issues.

ERP system are more for accounting, finance and manfacturing.

EDI is more of standard for electronic document interchange.

Does this help?
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Access is a place to store data within tables and represent this stored data using multiple database objects such as in form of macros, forms, reports, etc. After a MS Access database is created there is need to improve the performance and…
In this series, we will discuss common questions received as a database Solutions Engineer at Percona. In this role, we speak with a wide array of MySQL and MongoDB users responsible for both extremely large and complex environments to smaller singl…
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question