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Deleting folders in on a Novell share and now no one can access drives

Posted on 2013-01-13
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Last Modified: 2013-02-02
I was deleting some home directory folders for students that have graduated. A dialog box popped up and said that I did not have permission to perform this action. I clicked try again. All of a sudden, everything inside the entire drive went away. I clicked cancel. All of my drives in My Computer had red Xs over them. I believe some of them said NcFsd or something like that. I restarted my computer and logged back in as Admin.

I got this in the Novell dialog box:

"LOGIN-LGNWNT32-430: The following drive mapping operation could not be completed.
    [ROOT I:=\\DATA\DATA]
The error code was c7e50014."

I found one page via a google search where they were talking about setting the cache to zero but they did not explain how or where to do it.

As of now, no one can access our network drives...all because I tried to delete a user folder. How do I fix this?

I am running OES2 on linux kernal.
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Question by:eidson
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5 Comments
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 38772797
The best fix would probably restore that folder from a backup. Is there one around?
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LVL 17

Expert Comment

by:lruiz52
ID: 38773060
If your referring to cache expiry then,
on the client, go to;

HKEY_LOCAL_MACHINE/SOFTWARE/Protocom/SecureLogin

DWORD Value CacheExpiryDays
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LVL 19

Expert Comment

by:deroode
ID: 38773536
Can you still access the volume on the OES2 box itself? (i.e. is the data still there?)
the error code c7e50014 suggests that the server (\\DATA) cannot be found; is name resolution working? (can you ping "DATA"?)
Can you try to connect to the server by IP address \\10.0.0.1\data (replace 10.x with the actual ip address...)
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Accepted Solution

by:
eidson earned 0 total points
ID: 38828515
It turned out that a service had stopped running. Yes, I could ping the server and connect to it at it's IP address. I logged into the box and checked the volumes and made sure the data was still there. That is when I was pretty sure that a service had stopped. I rebooted the server and all returned to normal... except when I went to delete another set of folders and it all happened again. I rebooted and now am deleting the folders one by one.

Although I do not know why the service is stopping, the fix was to reboot the server. This question should be closed. Thanks to all who commented.
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Author Closing Comment

by:eidson
ID: 38846409
I found the answer and none of the other comments were the solution to the question.
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