Solved

Exchange Service Failing

Posted on 2013-01-13
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Last Modified: 2014-02-15
Hi Experts,
I am in need of some urgent assistance!!! I have a Microsoft Exchange Server version 2007 Running on Server 2003 Standard Edition, that I just ran numerous current Microsoft Updates which include several updates to Microsoft .net framework plus many others. Like a moron I did not look at the updates really close as I have done this month after month for years with no issues at all except a occasional reboot. I have rebooted my primary domain controller, and mi Exchange server several times no no avail.
The Updates that I ran include the following:
Microsoft .NET Framework 3.0 Service Pack 2 - Update 'KB2756918
My Error message appears that this may be the root of the issue
Event Type:      Error
Event Source:      MSExchange TransportService
Event Category:      ProcessManager
Event ID:      1031
Date:            1/13/2013
Time:            6:13:37 PM
User:            N/A
Computer:      EXCHANGE-SERVER
Description:
The service configuration file could not be loaded for the following reason: System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Unrecognized configuration section system.serviceModel. (C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727\Config\machine.config line 134)
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
   at System.Configuration.ClientConfigurationSystem.EnsureInit(String configKey)
   --- End of inner exception stack trace ---
   at System.Configuration.ConfigurationManager.GetSection(String sectionName)
   at System.Configuration.ConfigurationManager.get_AppSettings()
   at Microsoft.Exchange.ProcessManager.ServiceConfiguration.LoadAppSettingsConfigInt32(String configName, Int32& configvalue)
   at Microsoft.Exchange.ProcessManager.ServiceConfiguration.Load(ProcessManagerService processManagerService)
   at Microsoft.Exchange.ProcessManager.ProcessManagerService.Initialize()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Plus others that I am having a difficult time trying to discover

The services that will not start are the following:
Microsoft Exchange IMAP
MicrosoftExchange Mail Submission
Microsoft Exchange Transport
Microsoft Exchange Momitoring
Any help will be greatly Appreciated
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Question by:HarleyITGuy
8 Comments
 

Accepted Solution

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HarleyITGuy earned 0 total points
ID: 38773156
OK Experts,
I never heard from anyone and thats OK as I went ahead and called Microsoft Support. The issue was a Windows Update KB2756918 which is a .NET Framework update that is nott supposed to be offered in an environment of Exchange 2007 running on a Server 2003. I uninstalled the update first and then had to got to c:\Windows\microsoft.net\framework\V2.0.50727 and rename the machine.config file to machineconfig.old. There was laready a older copy of machine.config and I now use that one rebooted and all services restarted.
I hope this assists someone else
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Expert Comment

by:gabiosz
ID: 38775694
THANKS! Exactly the same happened to me, wasted my whole day on this.
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Expert Comment

by:88D1T
ID: 38797903
Thanks for posting this solution!

Also please not that the dir should be:
x86: c:\Windows\microsoft.net\framework\V2.0.50727\CONFIG
x64: c:\Windows\microsoft.net\framework64\V2.0.50727\CONFIG for x64

I didn't have a pre-KB2756918 machine.config file so I renamed it to machine.config.bad and renamed my machine.config.default to machine.config.  I did this in both the x86 and x64 folders but I probably just needed to do it in x64 for my environment.

Restarted and mail is flowing (although had to manually start services as the Microsoft Exchange Active Directory Topology service took quite some time to start)
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Expert Comment

by:bjohnsonta
ID: 38799624
This resolved my issue also.  My server is Exchange 2007, SP2 with Update Rollup 5.
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Expert Comment

by:nick_j_bacon
ID: 38900793
Just run into this myself. Many thanks for the information, proved to be a job saver!
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Expert Comment

by:schrockd
ID: 39051045
Wow... The same thing happen to me after applying the Windows Updates...  I also did the x86 and x64.  Many Thanks...
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Expert Comment

by:88D1T
ID: 39343608
This just happened again with KB2844285.  Mail flowed after uninstall and new machine.config.  I left KB2833940 installed as uninstalling 2844285 worked, but would also have uninstalled it had mail not flowed.  EdgeSych was failing for me this time, but others were failing too.  Interesting that both of these updates were for .NET 2.0.  I'm thinking of skipping any more 2.0 updates...
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Expert Comment

by:88D1T
ID: 39862262
Well KB2836940 (.NET Framework 3.5 SP1) broke it tonight too.  I'm done with .NET updates!

Same remediation steps.
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