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IT Audit of MS-Exchange

Posted on 2013-01-14
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What should/do IT Audits of Microsft Exchange Server focus on?

What kind of issues do auditors focus on and report on in relation to MS-Exchange?

What kind of poor design/security/management issues can be apparent in Exchange?
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Question by:pma111
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Manpreet SIngh Khatra earned 250 total points
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by:Amit
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by:pma111
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Can you give a flavour of the type of risk the ExRAP checks for? Or a full checklist?
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by:Manpreet SIngh Khatra
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ExRAP is done but most of the analysis is done by MS with Premium support

- Rancy
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by:Amit
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ExRAP checks almost everything starting from AD, Exchange, Storage etc. Its a in-depth analysis.
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by:pma111
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Can you give a few examples though of actual risks it flags up?
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by:pma111
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Could exchange admins run it themselves and analyze the output themselves without MS service staff??
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by:Amit
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Instructions

1. Extract the Scoping Tool zip package to the tools server that will be used during the RAP engagement. 2. Refer to Instructions.txt in the Scoping Tool folder for detailed instructions on how to execute the tool and gather the results. If you encounter any problems during the process, refer to your Technical Account Manager (TAM) for assistance.
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by:pma111
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Can you give a few examples though of actual risks it flags up?
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by:Amit
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In my case they found below issues:

Possible SAN storage related issues on X site exchange servers
High RPC latency on X server due to possible storage issues.
High Disk latencies on X Server due to possible storage issues
Disk Latencies on C drive on X and Y Servers.
Remote delivery Queue build up on some Exchange servers
High Page file usage on some exchange Servers – Need More RAM
High CPU usage on some exchange servers – Need more CPU cores
LDAP Read Times are beyond the error threshold - Need Additional CPU and RAM on GCs
LDAP Search Times are beyond the error threshold – Need Additional CPU and RAM on GCs
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by:pma111
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Did you run the tool yourself or was this from the service?
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by:Amit
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It was ran by MS onsite engg.
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