Solved

I Lost Global User Account Password for EMC VNX 5300

Posted on 2013-01-14
4
11,250 Views
Last Modified: 2013-01-20
Hi All,

I have forgotten the password of my global Account on my EMC VNX 5300

I still know the root and the nasadmin password
but I cant use them to logon using [Global], only [Local] works

I try ssh the Control Station using Root and nasadmin
from there I reset the global account user password but it did not work

Which procedure should I follow to recover my global user account password.
EMC-VNX.JPG
0
Comment
Question by:tanopatrice
  • 2
  • 2
4 Comments
 
LVL 30

Expert Comment

by:Duncan Meyers
ID: 38776483
You need to reset the block password. To do this, you'll need the serial cable. Plug the serial cable into the service port on Storage Processor A. Set up a serial PPP VPN on a Windows laptop using 115200, 8, n, 1. Username is clariion, password is clariion! for the PPP session. Then point a web browser to 192.168.1.1/setup. Scroll down until you see a button that says Reset Domain Security. Click this and OK to the pop-ups. Note that this is **not** disruptive to array operations - you can do this anytime. Repeat for Storage Processor B. Now disconnect your serial cable, fire up your Unisphere session and you'll be prompted to create a new administrator user and password. Done!
0
 

Accepted Solution

by:
tanopatrice earned 0 total points
ID: 38777674
Thank You meyersd for your suggestion;
But I finally find a solution on EMC community Forum
Here is what I did:

I connected via ssh on the Control  Station using local account.
Created a Global Account using this command:
/opt/Navisphere/bin/navicli -h spa security -adduser -user temp -password temp -scope 0 -role administrator

Open in new window

log in to Unisphere with the user account "temp" go to the "Domains" Section  and the click "Manage Global Users," highlight the "sysadmin" account and then click "Modify," to change the password.
log out and log back in, as sysadmin and delete the temp user account you just created.
0
 
LVL 30

Expert Comment

by:Duncan Meyers
ID: 38777767
Cool! Thanks for the update.
0
 

Author Closing Comment

by:tanopatrice
ID: 38798045
This is what I try and works for me
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I provide some information on storage disks which go into calculations that will help you figure out how much Input/output Operations Per Second (IOPS) your disk subsystem can deliver. To effectively size & tune up applications l…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question