Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

window 8 login issue

Posted on 2013-01-14
6
Medium Priority
?
424 Views
Last Modified: 2014-11-12
Hi ,

My sis bought window 8 laptop and setup herself with gmail account . After that she has forgot password that can't remember . My problem is when she login window only can see gmail password and can't login , Is there anyway to login with other account such as administrator or local user ? please advise


B.rgds
0
Comment
Question by:mgzawmyomin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
6 Comments
 
LVL 12

Accepted Solution

by:
Imtiaz Hasham earned 666 total points
ID: 38774144
The default Administrator account has been disabled by default and the user account is the only one with the password.

The other thing is there are recovery options but I bet you haven't created a USB disk of any sort for password recovery.

There are other pieces of software that I have used on Windows 7 and as the kernel is similar between Windows 7 & Windows 8, I don't see how it won't work.

It's a linux based tool
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 38774150
I can't give you the CD because it's not allowed for upload.  Please give me a place to upload it for you.
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 38774162
Also, doesn't it work with reset using the email address?
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 17

Assisted Solution

by:Sikhumbuzo Ntsada
Sikhumbuzo Ntsada earned 334 total points
ID: 38774185
I used Ophcrack in the past; I am not sure if EE will agree with it or not.
But it is a free tool.
0
 
LVL 2

Expert Comment

by:bcruse32347
ID: 38774238
Use a diffrent computer to login to the Gmail website and recover/reset the password. Turn on the new laptop making sure it is connected to the internet and login with the new password.
0
 
LVL 12

Assisted Solution

by:Imtiaz Hasham
Imtiaz Hasham earned 666 total points
ID: 38774259
But is the computer password same as the gmail password...  In that case, it will work otherwise you will need a password reset to access the SAM.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use NetMotion Mobility on your PC and plan to upgrade to Windows 10, it may not work unless you take these steps.
Explore the encryption capabilities built into Google Apps and how these features can help you meet privacy policy and regulatory compliance, but are not a full solution. Understand and compare the most popular email encryption services for Google A…
This Micro Tutorial will demonstrate using Google Doc how to import live data to another spreadsheet in Google Spreadsheets using the IMPORTRANGE function.
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question