Solved

window 8 login issue

Posted on 2013-01-14
6
417 Views
Last Modified: 2014-11-12
Hi ,

My sis bought window 8 laptop and setup herself with gmail account . After that she has forgot password that can't remember . My problem is when she login window only can see gmail password and can't login , Is there anyway to login with other account such as administrator or local user ? please advise


B.rgds
0
Comment
Question by:mgzawmyomin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
6 Comments
 
LVL 12

Accepted Solution

by:
Imtiaz Hasham earned 333 total points
ID: 38774144
The default Administrator account has been disabled by default and the user account is the only one with the password.

The other thing is there are recovery options but I bet you haven't created a USB disk of any sort for password recovery.

There are other pieces of software that I have used on Windows 7 and as the kernel is similar between Windows 7 & Windows 8, I don't see how it won't work.

It's a linux based tool
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 38774150
I can't give you the CD because it's not allowed for upload.  Please give me a place to upload it for you.
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 38774162
Also, doesn't it work with reset using the email address?
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 17

Assisted Solution

by:Sikhumbuzo Ntsada
Sikhumbuzo Ntsada earned 167 total points
ID: 38774185
I used Ophcrack in the past; I am not sure if EE will agree with it or not.
But it is a free tool.
0
 
LVL 2

Expert Comment

by:bcruse32347
ID: 38774238
Use a diffrent computer to login to the Gmail website and recover/reset the password. Turn on the new laptop making sure it is connected to the internet and login with the new password.
0
 
LVL 12

Assisted Solution

by:Imtiaz Hasham
Imtiaz Hasham earned 333 total points
ID: 38774259
But is the computer password same as the gmail password...  In that case, it will work otherwise you will need a password reset to access the SAM.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
If you use NetMotion Mobility on your PC and plan to upgrade to Windows 10, it may not work unless you take these steps.
This Micro Tutorial will demonstrate the easy use of Gmail embedding images in your email so the recipient of your email can view them in context.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question