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Unable to create new site in Sharepoint 2010

Posted on 2013-01-14
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Last Modified: 2013-01-14
We have a Team Site running on Sharepoint and I need to create another site.
What I have done is gone to Site Action --> New Site, select the Template I want, give it a title and url and get the error in the attached file.
Untitled.jpg
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Question by:DJMohr
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Expert Comment

by:Justin Smith
ID: 38774412
Does that say "HelpDesk" as the template?  Are you using the Fab 40 templates?  If so, they aren't compatible with 2010, which is why you are seeing the error.
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Author Comment

by:DJMohr
ID: 38774424
I think i got it from MS site

http://www.techsolutions.net/HelpDesk.aspx
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Expert Comment

by:Justin Smith
ID: 38774428
Yes, they released them for SharePoint 2007.  They aren't compatible with 2010.  

Try creating one of the out of the box templates, like a Team Workspace.


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Expert Comment

by:Justin Smith
ID: 38774433
http://blogs.technet.com/b/tothesharepoint/archive/2010/08/18/sharepoint-2010-products-upgrade-and-the-fabulous-40-application-templates.aspx


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Author Comment

by:DJMohr
ID: 38774464
I'm not so well versed with Sharepoint so need to make use of a template.
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Accepted Solution

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Justin Smith earned 500 total points
ID: 38774479
The answer to your question is in my comments and in the blog post above.  Bottom line, you can't use the HelpDesk template you got from Microsoft.

Some third party people have tried to re-create the Fab 40 templates (as noted in the blog), but these aren't from microsoft.  You can give them a shot, but you'll need to remove your current HelpDesk template.

http://www.techsolutions.net/SharePointSolutions.aspx

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Author Closing Comment

by:DJMohr
ID: 38774576
Thank you for your help ACH1LLES, I will look into those templates.
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