I am using ACT 2009 Premium by Sage v. 11.0
Some of the fields in the company layout and some tabs are grayed out. I cannot run a search on them. I cannot enter values into the fields and the data that used to be there has disappeared. It's almost as if these particular fields have been locked. I checked the security settings and it's set to Full Access.
I did not create this layout or the fields. The db was designed by an admin that's no longer with the company.
We have few other layouts and I am not seeing this on any other layouts.
I've attached two jpeg images with the grayed out fields highlighted. In the company layout, only some of the fields are grayed out but in the tab, all the fields are grayed out.
I would appreciate any solutions, suggestions, recommendations anyone can offer.