Solved

XP - Roaming Profile issue. One pc having issues.

Posted on 2013-01-14
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325 Views
Last Modified: 2013-02-03
Hi Everyone,

I'm having a mind melt with this latest issue a client has reported.

I have spent many a hour trying to fix it, need some fellow tech knowledge.

Scenario
SBServer 2003
3 User domain
3 PCs all XP
1 user has this issue, all others are fine.

User logs into PC 1 - profile loads okay from the roaming profile, when user makes changes to the desktop and logs out it saves okay with no error, apon next login everything is working as it should.

User logs into PC 2 next - the profile loads fine as it was changed from PC 1 as it should.
User makes a change and logs out, it saves fine no errors.

User logs into PC 3 next - the profile loads fine as i was changed from PC 2 as it should. User makes changes to the desktop and goes to log out, the user then gets this issue everytime on this computer, it pops up saying windows cannot copy the local documents and settings profile to the server path. Event viewer shows the error as Access is Denied.

The 3 pcs all in the same OU, all group policies are applied to the OU.

The user is applied admin rights via group policy per pc.

Really not got a clue and google hasn't been much help.
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Question by:GordonRae
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6 Comments
 
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Expert Comment

by:rharland2009
ID: 38774633
Okay.

Can this problem be replicated if you have one of the other users do the same - i.e., log into PC1, save stuff/log out, same into PC2, etc., or is it just *this* user on PC3?
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Author Comment

by:GordonRae
ID: 38777291
Hi rharland2009,

It's just the one user having this issue, everyone else can login and make changes no problem.

I have tried a few time to delete the profile and log the user in and pull a fresh profile in.

The profile appears fine in documents and settings and I tested this. Aslong as the person makes no changes to the desktop the profile message doesn't pop up on logout.

No other user has any issues, they can change files and logout and the profile updates.

Thanks.
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LVL 2

Assisted Solution

by:CSD-Tech
CSD-Tech earned 500 total points
ID: 38815137
Could it be that the user had a profile on that particular PC bore you did the roaming Profile?

If not the other issue would be with the default profile on that particular machine.

First, change your folder view to see all files including system files.
Next, Got to:
C:\Documents and Settings\Default User
Third, do a search for a file called:
desktop.ini
This little bugger is what usually causes the "Access Denied" issue on most profile copies. Your best bet is to delete all instances of this file in the Default User folder and, as an Administrator, Delete the user's Profile from that machine so when they log in it will be fresh, clean profile bringing all the information from the server.

If it is still an issue, Try deleting the "desktop.ini" file from the Server version and have the troubled user log into PC3 first then the other to see if the problem shows up on the other two.

PS: Don't forget to check "Hide System Files" when your done deleting "desktop.ini"

D
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LVL 2

Expert Comment

by:CSD-Tech
ID: 38821057
Just a side question in conjunction with my last post, did you create the default profile?

If so, did you remove the generic login name from ntuser.dat file?

If not you will need to do this as well or it can cause issues throughout the process as well.

Let us know,

D
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Accepted Solution

by:
GordonRae earned 0 total points
ID: 38831015
Hi, I did manage to sort this in the end I resorted to deleting the entire profile off the server, I then deleted it off the trouble pc by logging in as administrator and running delprof.

Once they were both gone I logged back in this created a new profile on the pc and the server.

Problem solved.

I didn't manage to try your fixes CSD but I thank you for you info and it looks relative so have given you the points.
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Author Closing Comment

by:GordonRae
ID: 38848261
My fix although a workaround it fixed my issue.
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