Lync and VOIP

Greetings,
my company recently upgraded from Office Communications Server to Lync Server.

Back in the day, we used to select a contact on the OSC client, and click call, and the VOIP phone would ring to start the the call.  Lync is not doing that.

How would I configure Lync to allow someone that feature?

thanks.
LVL 9
Evan CutlerVolunteer Chief Information OfficerAsked:
Who is Participating?
 
voipmanConnect With a Mentor Commented:
You have to connect lync into CUCM.  Then you can do that.  It only works on the network or if you are VPN'd into the network even if you have an external lync server.  Also if you are not currently its best to integration AD with CUCM.

Here is a link to a file with step by step instructions for lync

http://www.microsoft.com/en-us/download/details.aspx?id=26800

And integrating CUCM with LDAP
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080b65da7.shtml
0
 
voipmanCommented:
I believe you are looking for phone control correct not trying to call someone in a lync to lync call using just lync right?  What type of phone system do you have?
0
 
Evan CutlerVolunteer Chief Information OfficerAuthor Commented:
we have the cisco voip phone series.

When I clicked on "call" on a contact in OCS, my voip phone would ring for me to pick up, then it would ring on the far end.

Now, I have to manually punch in the numbers from Lync, or attempt to make the call via computer.
0
 
Evan CutlerVolunteer Chief Information OfficerAuthor Commented:
Thanks much...
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.