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Epson Perfection V500 photo Printer - red panel light flashing (main light inside not working)

Posted on 2013-01-14
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Last Modified: 2016-09-07
I have an Epson Perfection V500 photo printer - which is out of warranty.
The red warning light  on the front panel starts flashing, indicating that  the scanner is not working. I think I have an idea what the fault might be:  Because I  have a second identical scanner (same model number etc) and have tested one against the other.

Both do the same  'starting sequence'. But in the model which is not working I notice the inside LIGHT which does the scanning does not come on. Could that be the reason why the red panel slight starts flashing? If so I would hope to source a replacement bulb  and install it.

PS I have put 'Printers' down, because I could not find 'Scanners - Imaging' in the menus.
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Question by:Michael Murphy
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hdhondt earned 500 total points
ID: 38776458
If the scanning lamp does not come on when it is trying to scan, then the scanner will detect that and signal an error.

As the Perfection V500 uses an LED scanning light, it seems somewhat unlikely that it has gone faulty. I would be more inclined to suspect a bad connection somewhere. However, the only way to tell is to take the printer apart and test the various components.

I would suggest taking it to an Epson repair centre. And make sure you get a quote before you give them the go-ahead as it may be cheaper to replace the printer with a new one.
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Author Comment

by:Michael Murphy
ID: 38785177
You are right about the light. I checked the led scanning light and it is perfect.
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Author Closing Comment

by:Michael Murphy
ID: 38788272
Does not fix my scanner, but it gives me good solid advice and I know what I have to do
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Expert Comment

by:Sirr Peacock
ID: 41788873
On the V500:
• Unplug the coupling that comes out of the back of the lid which goes into the base at the back.

• Lift the lid off the base of the scanner, then power on the scanner again. Then replace the lid.

When I powered on the scanner with the lid off the base, I had a green light and auto self test of the scanner bed, indicating a ready to scan status.

If there is no mechanical problem present with the V500, it seems that this will somehow do a reset of the scanner when you've got a flashing red light on the front panel.
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