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Sonic Wall Mobile Connect - setup on server?

Posted on 2013-01-14
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Last Modified: 2013-01-22
Hi,

I am trying to use Sonic Wall Mobile Connect for iPhone/iPad in order to dial in from my iPad.

We are using NSA2400 firewall and I have checked the OS is up-to-date.

So far I can only find documentation re how to setup on the iPad/iPhone but is there an instruction to show what need to do on the Sonic Wall itself?

I couldn't connect as it says unable to reach server.

Many thanks for your help.
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Question by:ormerodrutter
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7 Comments
 
LVL 23

Expert Comment

by:Erik Bjers
ID: 38787971
Do you already have the SSL VPN server setup on your SonicWALL?  If not please refer to https://www.fuzeqna.com/sonicwallkb/consumer/kbdetail.asp?kbid=6461

Be advised that you have a limited number of concurrent SSL VPN sessions on the NSA 2400 without buying additional licenses.  I want to say it is 2 or 5 but can't remember for sure.

eb
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LVL 23

Author Comment

by:ormerodrutter
ID: 38788036
OK thanks, will have a go tomorrow (if I can get to work of course :))

Its 2 concurrent licenses that come with NSA2400. Can purchase upto 25.
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LVL 23

Expert Comment

by:Erik Bjers
ID: 38788070
If you are under a current support contract with SonicWALL they will walk you through the exact steps to set this up, or even remote into your network and do it for you if you want.

eb
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LVL 23

Author Comment

by:ormerodrutter
ID: 38788093
OK Thanks, the last thing I want is to upset the present setup and found out tomorrow no one can connect remotely.
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LVL 23

Author Comment

by:ormerodrutter
ID: 38800665
Have followed the instruction but still no joy. Still getting the server un-reach error. I am using my own ID which is in the Admin group.

Went to the Test page (the last page) the SSLVPN login didn't show up.
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LVL 23

Accepted Solution

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Erik Bjers earned 1500 total points
ID: 38801054
Without looking at your config not sure I can be of much assistance.  Give SonicWALL support a call they will walk you through it.  Or better yet use the chat function on sonicwall.com/support as they respond much faster to chat than to phone.

eb
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LVL 23

Author Closing Comment

by:ormerodrutter
ID: 38806285
Thanks for your opinion.
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