bankwest
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Firefox Crash
We run 2 terminal servers. On those servers, we run Firefox that is the recommended broweser for a third party application from our core processor. That is all that Firefox is used for. We have ONE user that is is constantly "crashing" (Firefox) and I don't find anything in the event viewer. I have around 10 people on the same terminal server, all using Firefox to access the application. It is just this one user.
Any ideas on where I should look to see why?
Any ideas on where I should look to see why?
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Keylogger may help. I am a bit green on some of this. Can you tell me where to get one and what I might need to do?
ASKER
And, by the way.........this user is on a thin client. Will a keylogger work in this instance?
How about just backup the user profile on the TS and recreate the profile may help?
You may want to give Process Monitor a go as well. You can use ProcMon to watch how Firefox is interacting with the files and registry.
http://technet.microsoft.com/en-gb/sysinternals/bb896645
Note: You'd run ProcMon on the Terminal Server.
http://technet.microsoft.com/en-gb/sysinternals/bb896645
Note: You'd run ProcMon on the Terminal Server.
Here are a couple general guides to firefox crashing issues
http://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help
http://kb.mozillazine.org/Firefox_crashes