[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Outlook 2010 - Exchange 2010 - problem sorting from and to in inbox and sent items

Posted on 2013-01-14
3
Medium Priority
?
304 Views
Last Modified: 2013-02-11
Hi,

I have a recurring problem with Outlook 2010 connected to exchange 2010 where in the inbox view and sent items view the from and to fields sometimes just have the email address and sometimes have the name and sometimes have the name in quotes.

This creates problems when sorting by from/to as outlook 2010 treats all 3 as different and so the date sorting doesn't work.
Is there anyway to have only the email address all the time.
Also when someone is on cc or multiple "to" are specified then the sorting doesn't work properly either.
Even if someone was the 2nd to, if we sort by name and we go to the list of 2nd person's name in sorted order we should find the the email was also to them.

I am not sure i I am being clear.
This gives the impression that emails are missing when they are actually just difficult to find.
Can we force all fields to only be email addresses?
Thanks,
juniorsa.
0
Comment
Question by:juniorsa
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 38775663
Look at the mail items

The one that Has the users name and the one that has the email address listed

Are both of the emails from the Same email Address?

Or are they from like:

John Doe - JohnDoe@Company.com
John Doe - JohnDoe@Gmail.com

If they are from two seperate email accounts they are always going to be groupped diferently
0
 

Author Comment

by:juniorsa
ID: 38775797
There are a few emails that came in with no Firstname Lastname and then they all have them.
Perhaps the person sending them hadn't setup the firstname lastname properly in the beginning.
I am wondering if I can have a view that does this by email address only not firstname lastname?
0
 
LVL 47

Accepted Solution

by:
apache09 earned 2000 total points
ID: 38775850
You can right click on your columns in the Inbox
You can select to view by Mail Account.....

But as above, if the Single user is sending using two different email accounts
They will still be grouped seperatley

If the user is sending from the same account
Could be possible your views are not working as they should or could be corrupt

TO make sure you start off with a clean slate for views
Close outlook and re-open using
Start>Run>Outlook.exe /cleanviews

This will clear and recreat any Custom or corrupt views in outlook

Now have a look, has it helped?

if not go with trying to sort by mail from Account
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question