I have a recurring problem with Outlook 2010 connected to exchange 2010 where in the inbox view and sent items view the from and to fields sometimes just have the email address and sometimes have the name and sometimes have the name in quotes.
This creates problems when sorting by from/to as outlook 2010 treats all 3 as different and so the date sorting doesn't work.
Is there anyway to have only the email address all the time.
Also when someone is on cc or multiple "to" are specified then the sorting doesn't work properly either.
Even if someone was the 2nd to, if we sort by name and we go to the list of 2nd person's name in sorted order we should find the the email was also to them.
I am not sure i I am being clear.
This gives the impression that emails are missing when they are actually just difficult to find.
Can we force all fields to only be email addresses?