Hard drives seen by BIOS but not by Windows..??

I've got a system with the following configuration...

1 x 1TB system drive
1 x 2TB storage drive
1 x 2TB backup drive (external)
1 x 750GB - virtual machine drive

Unfortunately, my system drive seems to have crashed on me.  I sat down to my computer and it was still on with Windows loaded, but nothing would open and I explorer was stuck.  I couldn't get to task manager or anything, so I had to do a hard reboot.  Upon doing so, I was greeted with boot-up errors that there was a disk failure.

I went and purchased a new hard drive and replaced the system drive.  When I first tried to re-install Windows fresh (from a USB drive or a DVD) it would get to the point of "Starting Setup" and wouldn't ever move passed that point for some reason.  At least not until I unplugged the power out of my additional drives so that only the new system drive was in place.

At this point Windows 8 installer came up nice and quick and I was able to install it without any issues.  

Then I plugged my additional drives back in, but for some reason only my internal 2TB storage drive is showing up in Windows.

My 750GB virtual machine drive and my 2TB external drive are not showing up at all.  I don't see them in Windows Explorer and they aren't listed in Disk Management either.  I do see the 750GB internal drive in BIOS, though.

I find it very hard to believe I had 3 drives go bad at the same time, and I'm not getting any errors during boot like I was with the actual failed disk plugged in.  

On that note, I tried to boot up with the failed disk only and was just getting a message that the OS was not found, but I actually wasn't getting any disk failure messages.

So I'm pretty confused.  If we just focus on the 750GB drive alone, it shows up in BIOS but not in Disk Management in Windows.  Why would that be?
LVL 11
Andrew AngellCo-Owner / DeveloperAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
nobusConnect With a Mentor Commented:
i suggest to only connect 1 drive, and try installing
you can also run a diag on all suspected drives, to ensure they are OK
download UBCD -  make the cd, and use the disk diag for your disk brand
http://www.ultimatebootcd.com/                              ultimate boot cd
http://ubcd.mirror.fusa.be/ubcd511.iso                        direct link UBCD
0
 
pcchiuConnect With a Mentor Commented:
It may be the computer motherboard/memory issue, do you have another computer to test out the hard drive?
0
 
Scott CConnect With a Mentor Senior Systems EnginerCommented:
Just for testing purposes try connecting the drives to another computer to see if they are recognized.

If they are, then there might be a BIOS issue.

If they are not, then it looks like something might have happened that caused a massive disk failure.
0
Get 10% Off Your First Squarespace Website

Ready to showcase your work, publish content or promote your business online? With Squarespace’s award-winning templates and 24/7 customer service, getting started is simple. Head to Squarespace.com and use offer code ‘EXPERTS’ to get 10% off your first purchase.

 
rindiCommented:
You probably haven't loaded all the drivers for your mainboard yet.
0
 
Andrew AngellCo-Owner / DeveloperAuthor Commented:
If it was a problem with the BIOS wouldn't the drive not show up there?  In BIOS it looks just fine.  It's just Windows that isn't seeing it.
0
 
noxchoGlobal Support CoordinatorCommented:
Have you initialized these drives? Check the cables first and then double check  in Windows right click on My Computer - Manage - Disk Management. Do you see there your drives waiting for your attention?
And yes you are right if the problem was mobo or drives the BIOS would not show them.
Also one of the cause of such problem could be weak power supply unit which is not designed to support so many drives.
0
 
noxchoGlobal Support CoordinatorCommented:
What was the solution?
0
 
Andrew AngellCo-Owner / DeveloperAuthor Commented:
Noxcho,

I wound up replacing both the system drive and the 750GB drive that was giving me issues.  The new drivers are working just fine.  

I plan on adding the other drives to a different computer and running through tests as outlined by users above.

I just wanted to give people points and get this closed so it wouldn't start screaming at me for abandoning it.

The reason I didn't include you in the point split is because you apparently didn't read my original post.  I specifically mentioned that the drives were not showing up Disk Management.
0
 
noxchoGlobal Support CoordinatorCommented:
Hi angelleye,
Thanks for feedback. It is strange that such number of drives failed together on one system.
No problem with the points, I am not a point hunter and we get no benefit from these points other than your thanks and sometimes tshirt from the forum.
Most important to know how it got resolved.
Take care
Noxcho
0
 
Andrew AngellCo-Owner / DeveloperAuthor Commented:
Yeah, I'm still a little confused.  It seems to just be the original system drive and the 750GB that aren't working now.  So still odd that 2 would fail at the same time, but my workstation is up and running again, at least.
0
 
nobusCommented:
i suggest to run the diags on allthose failed drives - difficult to believe they're all bad
if you have a 2nd pc, you cna leave the long diags running on it, while working on the first
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.