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Network Drives Are Not Mapping To New User

Posted on 2013-01-14
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Last Modified: 2013-01-20
I am running Windows Server 2008 R2 and I have just add a new employee to the domain.  I use a logon.bat script to map several network drives to the users machine.  Usually when a user logs in the command prompt box shows up and I know that it is running my logon script for the network drives.  However for this user the cmd box never comes up and when I run the net use command there are no network drives mapped for the user.  The logon script is in the users profile.  I have made him a member of the same groups as all my other users.  Not sure what is causing this.  Please advise.  Thanks!
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Question by:submarinerssbn731
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Assisted Solution

by:Levi Gwyn
Levi Gwyn earned 1000 total points
ID: 38776004
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Assisted Solution

by:Chris H
Chris H earned 1000 total points
ID: 38776008
Can you browse the netlogon share on your domain controller where you logon script is located?
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Author Comment

by:submarinerssbn731
ID: 38776021
From the affected users PC?
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Author Comment

by:submarinerssbn731
ID: 38776041
Group policy objects prevent the user from seeing the domain controller and the mapped network drives or navigating my network places,  however they are still able to use the contents of the mapped network drives.
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Author Comment

by:submarinerssbn731
ID: 38776077
This is a Windows XP SP3 Box.
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Author Comment

by:submarinerssbn731
ID: 38776078
XP Pro
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Expert Comment

by:Chris H
ID: 38776170
Run the logon script from a command line.  IS it returning any errors?

ie
start
run
cmd (push enter)
type "\\domaincontroller\netlogon\logon.bat"

Make sure to remove any echo cancellation in the batch file.

Do you get errors or does it work/not work?
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Expert Comment

by:Levi Gwyn
ID: 38776243
Go the command prompt as the user and run "gpupdate /force."  Then run "gpresult."  This will tell you where your group policy fails and why.  You can use it to troubleshoot the processing of login scripts via GPO.

Here is a link with more details on gpresult:

http://technet.microsoft.com/en-us/library/cc756960(v=ws.10).aspx
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Author Comment

by:submarinerssbn731
ID: 38778981
Network not found is the error I recieve.
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Author Comment

by:submarinerssbn731
ID: 38778990
The users get the logon script location from their user profile and not GPOs.
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Expert Comment

by:Chris H
ID: 38779002
You have some NTFS or share permissions blocking you or your GPO is too restrictive.  Is the user in the appropriate security groups?  Does the user have access to the network resources?
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Accepted Solution

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submarinerssbn731 earned 0 total points
ID: 38779878
The user is in the proper security groups and does have access to network resources.  All of my users have a P: drive that is located on the domain controller and is a shared network drive.  He can get to this drive which is shared by the user profile.
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Expert Comment

by:Chris H
ID: 38780174
What windows is the workstation?  XP, vista, 7, 8?

Is this in terminal services?

Open a command prompt and run "net use p: /del" (without quotes)

Then manually type the line of code in on the logon script pointing to the p drive.
ie (net use p: \\server\share)

Also, try doing a dir "\\server\share" (without quotes) and make sure the dir command returns the file list.  If it doesn't, you do not have appropriate permissions.

Also:
Log in as a different user in to that machine and confirm that they can access and mount the p drive from that workstation.
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Author Closing Comment

by:submarinerssbn731
ID: 38798104
Great answers!  Thanks!  The final problem seemed to be a corrupt user profile.  I deleted the original user profile and re-created it as before and applied all GPO's and everything worked fine.  Thanks again.
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