?
Solved

outlook 2008 contacts problem

Posted on 2013-01-14
4
Medium Priority
?
141 Views
Last Modified: 2013-01-15
outlook 2008 using a .ost file.

added a new contact and then could not find; outlook is saying it cannot be found as it is indexing.

The contact cannot be found in any of the view options (i.e. Business Card view, Location view, Phone List view)

if i try to add the contact as if it's a new contact, it asks if i want to update the existing contact, so, it seems the contact is there, but I cannot see it.
0
Comment
Question by:wfcrr
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38777523
What is the size of the OST and are there any added PST's ?
Did you try creating a New Outlook profile and check ? or repair the OST\PST
What if you check the contact with OWA\Webmail ?

- Rancy
0
 

Author Comment

by:wfcrr
ID: 38777843
how to repair the ost?
0
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 2000 total points
ID: 38777952
scanpst.exe its a inbuilt tool with Office so search on the machine and run and see if it can fix the issue

- Rancy
0
 
LVL 25

Expert Comment

by:Brian B
ID: 38778657
The OST file can actually be deleted and Outlook will recreate it. Just search the C drive for *.OST if you can't find it. If you aren't confident about deleting it, just rename it for now.

That is assuming you are using Outlook for Windows. Since you said Outlook 2008, are you using the Mac version?
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question