We have 3 separate locations not linked in any way. From our LA office we were unable to access our own web site. spcala.com and secure.spcala.com. IP address for both is 18.104.22.168.
I had a DNS support person help me figure out why. We never did figure out why, but he did solve the issue.
He added a Host (A) record for both entries to the DNS server. After that we could access the sites.
The difference in DNS between the 3 locations is in the attachment. I don't know why LA has the two additional forward lookup zones. They were created by a company I fired.
Any ideas what is wrong?