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Adding new contacts to public/global contacts in exchange 2010/outlook 2010 (using the new contacts button), the contacts go to my personal contacts folder

Posted on 2013-01-14
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Last Modified: 2013-02-03
Outlook 2010, connected to an exchange 2010 server...
When the current view is on global contacts in the public folder...
the new contact button in the upper left hand corner of outlook indicates "new global contact". But when you use that button to add a new contact, the new contact is actually created in my personal contacts.

Any Ideas?
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Question by:BPilot67
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38777941
To create a contact in PF the PF should be set\created as a Contacts folder and then only you can create contacts in that PF

Create a New Folder
1. Right-click the main (parent) folder that you want to create a folder under.
2. Select "New Folder..." from the menu that appears.
3. Enter the name you want to call the folder (in the "Name:" text box).
4. From the "Folder contains:" drop-down menu, select what you want to put in the new folder (Contacts)
5. Click the OK button.

- Rancy
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Accepted Solution

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BPilot67 earned 0 total points
ID: 38832536
The problem and solution was the removal of an unknown form being used as the default form for global contacts.
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Author Closing Comment

by:BPilot67
ID: 38848300
The removal of the unknown form allowed for adding new coiintacts to global contacts using the add new contacts button
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