how to play voicemails (.wma) on iphone

hi all

weve recently started testing iphones on our network
most of our users still use blackberries

i have noticed that i cannot play voicemails on my iphone as .wma format is not supported
so im wondering what is the best solution to this?

do we have to change the output of voicemails to say  a .wav ?
or is there a app or plugin we can install on the iphone that will solve this issue...



cheers!
BakerSydAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
Eoin OSullivanConnect With a Mentor ConsultantCommented:
The software that is creating the voicemails .. if this supports WAV then I'd recommend that as the iPhone supports playing WAV files.

If this is not an option you'll need to add a WMV/WMA Player to the iPhones
https://itunes.apple.com/us/app/imedia-player/id544635606?mt=8
https://itunes.apple.com/us/app/wmv-player/id368740608?mt=8
https://itunes.apple.com/us/app/wmv-player/id368740608?mt=8
0
 
IphonehelperCommented:
changing the output is probably your best choice

anyway this might be possible on jailbroken iphones
0
 
David Johnson, CD, MVPOwnerCommented:
if you can use .mp3 that is universally playable
0
 
s3e3Commented:
I used Microsoft unified messaging in the past and changing the output to .wav was the best option for us.
You don't want to use an app to play messages and disallow jailbreaking in a corporate environment.
0
 
BakerSydAuthor Commented:
thanks for all your help guys...

at the moment i think were going to give imedia player a run
weve only got a couple of users with iphone/ipad so its not a major problem...

but we will certainly look at changing from .wma to .wav in the future once our iphone fleet gets a lot bigger.


thanks again!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.