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Swype and keyboard stopped working

Posted on 2013-01-14
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Last Modified: 2013-01-18
The swype and keyboard input functions stopped working on my wife's Droid Razer Maxx.
Have tried rebooting to no avail. The keyboard appears but there is a small orange line between the t and f keys, which wasn't there before. Do I have any alternatives besides taking it into Verizon tech repair?
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Question by:pmerrion
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tvedtem earned 1500 total points
ID: 38777898
That's a strange one.  It sounds unlikely to be a software problem.

But.. if you're keen to avoid a tech repair, try a couple of alternative Keyboards first.  
Something like SlideIT (for a swiper) and Magic Keyboard (for a tapper).

If they both work, it might be worth trying:
- uninstalling Swype (to completely remove it)
- turning the phone on/off
- reinstalling Swype
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by:pmerrion
ID: 38795569
We took it into tech repair and they simply gave her a new phone. But that was a good suggestion.
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