raffie613
asked on
an error occurred while writing installation information to disk
getting this error message when trying to install an hp printer. Also seems stuck when trying to install windows updates.
tried changing windows installer service to disable then back to manual. also tried installing new version of windows installer.
ran sfc /scannow everything came back fine.
tried changing windows installer service to disable then back to manual. also tried installing new version of windows installer.
ran sfc /scannow everything came back fine.
try this fix.
for windows update.. after update install the printer using windows update..
http://support.microsoft.com/mats/windows_update/en-us?entrypoint=lightbox
all the best
for windows update.. after update install the printer using windows update..
http://support.microsoft.com/mats/windows_update/en-us?entrypoint=lightbox
all the best
First uninstall all antivirus software ...restart and then right click on the HP setup file- Click run as administrator-Complete the installation .
Ded9
Ded9
First uninstall all antivirus software ...restart and then right click on the HP setup file- Click run as administrator-Complete the installation .
Ded9
Ded9
ASKER
When running windows update again, it failed at the installation of .Net 4 security update.
Run system readiness tool
http://support.microsoft.com/kb/947821
Reboot and check windows updates again.
Ded9
http://support.microsoft.com/kb/947821
Reboot and check windows updates again.
Ded9
ASKER
Ded, ran this. just said some windows updates did not install.
If some updates fail ...note them down....restart and try again.
Post results.
Also upload checksur.log for analysis.
C:\Windows\Logs\CBS\CheckS UR.persist .log
Ded9
Post results.
Also upload checksur.log for analysis.
C:\Windows\Logs\CBS\CheckS
Ded9
ASKER
here is the log, but it was only when trying to run the system readiness update file you gave me that it said unable to install update. 1 of 1 failed.
ASKER
2013-01-15 21:54:41, Info CSI 000000e6@2013/1/16:03:54:4 1.393 CSI Transaction @0x16b6110 destroyed
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_0.0.0.0_ none_cfa28 e4c2bb701b 2 (6.1.7601.21653), elevation:2, lower version revision holder: 6.1.7601.17554
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna lyzerEvalu ateSelfUpd ate): Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .21653_non e_ae2d5f5b 5b0dd4be, elevate: 2, applicable(true/false): 0
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .21653_non e_ae2d5f5b 5b0dd4be, elevation: 2, applicable: 0
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Update: 2502285-1_neutral_LDR, Applicable: NotApplicable, Disposition: Staged
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_0.0.0.0_ none_cfa28 e4c2bb701b 2 (6.1.7601.17554), elevation:2, lower version revision holder: 6.1.7601.17514
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna lyzerEvalu ateSelfUpd ate): Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .17554_non e_ada4c2da 41ef4e4b, elevate: 2, applicable(true/false): 1
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .17554_non e_ada4c2da 41ef4e4b, elevation: 2, applicable: 1
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Update: 2502285-2_neutral_GDR, Applicable: Applicable, Disposition: Installed
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_for_KB2502285_SP1~ 31bf3856ad 364e35~x86 ~~6.1.1.1, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Parent: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 0.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, parent found: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 1.17514, state: Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, disposition state from detectParent: Installed
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, applicable state: Installed
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_0.0.0.0_ none_cfa28 e4c2bb701b 2 (6.1.7601.21653), elevation:2, lower version revision holder: 6.1.7601.17554
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna lyzerEvalu ateSelfUpd ate): Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .21653_non e_ae2d5f5b 5b0dd4be, elevate: 2, applicable(true/false): 0
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .21653_non e_ae2d5f5b 5b0dd4be, elevation: 2, applicable: 0
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Update: 2502285-1_neutral_LDR, Applicable: NotApplicable, Disposition: Staged
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_0.0.0.0_ none_cfa28 e4c2bb701b 2 (6.1.7601.17554), elevation:2, lower version revision holder: 6.1.7601.17514
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna lyzerEvalu ateSelfUpd ate): Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .17554_non e_ada4c2da 41ef4e4b, elevate: 2, applicable(true/false): 1
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .17554_non e_ada4c2da 41ef4e4b, elevation: 2, applicable: 1
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Update: 2502285-2_neutral_GDR, Applicable: Applicable, Disposition: Installed
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Parent: WinEmb-Shell-Core~31bf3856 ad364e35~x 86~~6.1.76 00.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, no parent found, go absent
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Parent: WinEmb-Shell-Core~31bf3856 ad364e35~x 86~~6.1.76 01.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, no parent found, go absent
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, disposition state from detectParent: Absent
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, applicable state: Absent
2013-01-15 21:54:41, Info CBS EvaluateApplicability, package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Package applicability: Absent.
2013-01-15 21:54:41, Info CBS Appl: Partial install Status testing, package: Package_for_KB2502285_SP1~ 31bf3856ad 364e35~x86 ~~6.1.1.1, partially installed (true/false), 0
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_for_KB2502285~31bf 3856ad364e 35~x86~~6. 1.1.1, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_SP1~ 31bf3856ad 364e35~x86 ~~6.1.1.1, Parent: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 1.17514, Disposition = Staged, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_for_KB2502285_SP1~ 31bf3856ad 364e35~x86 ~~6.1.1.1, parent found: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 1.17514, state: Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_SP1~ 31bf3856ad 364e35~x86 ~~6.1.1.1, disposition state from detectParent: Installed
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_for_KB2502285_SP1~ 31bf3856ad 364e35~x86 ~~6.1.1.1, applicable state: Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Parent: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 0.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, parent found: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 1.17514, state: Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, disposition state from detectParent: Installed
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, applicable state: Installed
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_0.0.0.0_ none_cfa28 e4c2bb701b 2 (6.1.7601.21653), elevation:2, lower version revision holder: 6.1.7601.17554
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna lyzerEvalu ateSelfUpd ate): Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .21653_non e_ae2d5f5b 5b0dd4be, elevate: 2, applicable(true/false): 0
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .21653_non e_ae2d5f5b 5b0dd4be, elevation: 2, applicable: 0
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Update: 2502285-1_neutral_LDR, Applicable: NotApplicable, Disposition: Staged
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_0.0.0.0_ none_cfa28 e4c2bb701b 2 (6.1.7601.17554), elevation:2, lower version revision holder: 6.1.7601.17514
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna lyzerEvalu ateSelfUpd ate): Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .17554_non e_ada4c2da 41ef4e4b, elevate: 2, applicable(true/false): 1
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .17554_non e_ada4c2da 41ef4e4b, elevation: 2, applicable: 1
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Update: 2502285-2_neutral_GDR, Applicable: Applicable, Disposition: Installed
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_for_KB2502285_SP1~ 31bf3856ad 364e35~x86 ~~6.1.1.1, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Parent: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 0.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, parent found: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 1.17514, state: Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, disposition state from detectParent: Installed
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, applicable state: Installed
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_0.0.0.0_ none_cfa28 e4c2bb701b 2 (6.1.7601.21653), elevation:2, lower version revision holder: 6.1.7601.17554
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna lyzerEvalu ateSelfUpd ate): Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .21653_non e_ae2d5f5b 5b0dd4be, elevate: 2, applicable(true/false): 0
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .21653_non e_ae2d5f5b 5b0dd4be, elevation: 2, applicable: 0
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Update: 2502285-1_neutral_LDR, Applicable: NotApplicable, Disposition: Staged
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_0.0.0.0_ none_cfa28 e4c2bb701b 2 (6.1.7601.17554), elevation:2, lower version revision holder: 6.1.7601.17514
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna lyzerEvalu ateSelfUpd ate): Component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .17554_non e_ada4c2da 41ef4e4b, elevate: 2, applicable(true/false): 1
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm core_31bf3 856ad364e3 5_6.1.7601 .17554_non e_ada4c2da 41ef4e4b, elevation: 2, applicable: 1
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Update: 2502285-2_neutral_GDR, Applicable: Applicable, Disposition: Installed
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_1_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Parent: WinEmb-Shell-Core~31bf3856 ad364e35~x 86~~6.1.76 00.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, no parent found, go absent
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Parent: WinEmb-Shell-Core~31bf3856 ad364e35~x 86~~6.1.76 01.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, no parent found, go absent
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, disposition state from detectParent: Absent
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, applicable state: Absent
2013-01-15 21:54:41, Info CBS EvaluateApplicability, package: Package_2_for_KB2502285~31 bf3856ad36 4e35~x86~~ 6.1.1.1, Package applicability: Absent.
2013-01-15 21:54:41, Info CBS Appl: Partial install Status testing, package: Package_for_KB2502285_SP1~ 31bf3856ad 364e35~x86 ~~6.1.1.1, partially installed (true/false), 0
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_RTM~ 31bf3856ad 364e35~x86 ~~6.1.1.1, Parent: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 0.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_for_KB2502285_RTM~ 31bf3856ad 364e35~x86 ~~6.1.1.1, related parent found: Microsoft-Windows-Foundati on-Package ~31bf3856a d364e35~x8 6~~6.1.760 1.17514, which is not real parent
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_for_KB2502285_RTM~ 31bf3856ad 364e35~x86 ~~6.1.1.1, no parent found, go absent
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_RTM~ 31bf3856ad 364e35~x86 ~~6.1.1.1, Parent: WinEmb-Shell-Core~31bf3856 ad364e35~x 86~~6.1.76 00.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_for_KB2502285_RTM~ 31bf3856ad 364e35~x86 ~~6.1.1.1, no parent found, go absent
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_RTM~ 31bf3856ad 364e35~x86 ~~6.1.1.1, disposition state from detectParent: Absent
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_for_KB2502285_RTM~ 31bf3856ad 364e35~x86 ~~6.1.1.1, applicable state: Absent
2013-01-15 21:54:41, Info CBS EvaluateApplicability, package: Package_for_KB2502285_RTM~ 31bf3856ad 364e35~x86 ~~6.1.1.1, Package applicability: Absent.
2013-01-15 21:54:41, Info CBS Appl: Partial install Status testing, package: Package_for_KB2502285~31bf 3856ad364e 35~x86~~6. 1.1.1, partially installed (true/false), 0
2013-01-15 21:56:02, Info CBS Session: 30274461_1729961548 initialized by client WindowsUpdateAgent.
2013-01-15 21:56:02, Info CBS Read out cached package applicability for package: Package_for_KB2799329~31bf 3856ad364e 35~x86~~6. 1.1.0, ApplicableState: 112, CurrentState:32
2013-01-15 22:06:03, Info CBS Reboot mark refs incremented to: 1
2013-01-15 22:06:03, Info CBS Scavenge: Starts
2013-01-15 22:06:03, Info CSI 000000e7@2013/1/16:04:06:0 3.026 CSI Transaction @0x16b7268 initialized for deployment engine {d16d444c-56d8-11d5-882d-0 080c847b19 5} with flags 00000002 and client id [10]"TI6.0_0:0/"
2013-01-15 22:06:03, Info CBS Scavenge: Begin CSI Store
2013-01-15 22:06:03, Info CSI 000000e8 Performing 1 operations; 1 are not lock/unlock and follow:
Scavenge (8): flags: 00000017
2013-01-15 22:06:03, Info CSI 000000e9 Store coherency cookie matches last scavenge cookie, skipping scavenge.
2013-01-15 22:06:03, Info CSI 000000ea ICSITransaction::Commit calling IStorePendingTransaction:: Apply - coldpatching=FALSE applyflags=7
2013-01-15 22:06:03, Info CSI 000000eb Creating NT transaction (seq 2), objectname [6]"(null)"
2013-01-15 22:06:03, Info CSI 000000ec Created NT transaction (seq 2) result 0x00000000, handle @0x244
2013-01-15 22:06:03, Info CSI 000000ed@2013/1/16:04:06:0 3.619 CSI perf trace:
CSIPERF:TXCOMMIT;293108
2013-01-15 22:06:03, Info CBS Scavenge: Completed, disposition: 0X1
2013-01-15 22:06:03, Info CSI 000000ee@2013/1/16:04:06:0 3.619 CSI Transaction @0x16b7268 destroyed
2013-01-15 22:06:03, Info CBS Reboot mark refs: 0
2013-01-15 22:06:03, Info CBS Idle processing thread terminated normally
2013-01-15 22:06:03, Info CBS Ending the TrustedInstaller main loop.
2013-01-15 22:06:03, Info CBS Starting TrustedInstaller finalization.
2013-01-15 22:06:04, Info CBS Ending TrustedInstaller finalization.
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_for_KB2502285_SP1~
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS EvaluateApplicability, package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Partial install Status testing, package: Package_for_KB2502285_SP1~
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_for_KB2502285~31bf
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_SP1~
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_for_KB2502285_SP1~
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_SP1~
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_for_KB2502285_SP1~
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_for_KB2502285_SP1~
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Selfupdate, Component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Applicability(ComponentAna
2013-01-15 21:54:41, Info CBS Appl: SelfUpdate detect, component: x86_microsoft-windows-lddm
2013-01-15 21:54:41, Info CBS Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2013-01-15 21:54:41, Info CBS Appl: Package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS External EvaluateApplicability, package: Package_1_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS EvaluateApplicability, package: Package_2_for_KB2502285~31
2013-01-15 21:54:41, Info CBS Appl: Partial install Status testing, package: Package_for_KB2502285_SP1~
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_RTM~
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_for_KB2502285_RTM~
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_for_KB2502285_RTM~
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_RTM~
2013-01-15 21:54:41, Info CBS Appl: detectParent: package: Package_for_KB2502285_RTM~
2013-01-15 21:54:41, Info CBS Appl: detect Parent, Package: Package_for_KB2502285_RTM~
2013-01-15 21:54:41, Info CBS Appl: Evaluating package applicability for package Package_for_KB2502285_RTM~
2013-01-15 21:54:41, Info CBS EvaluateApplicability, package: Package_for_KB2502285_RTM~
2013-01-15 21:54:41, Info CBS Appl: Partial install Status testing, package: Package_for_KB2502285~31bf
2013-01-15 21:56:02, Info CBS Session: 30274461_1729961548 initialized by client WindowsUpdateAgent.
2013-01-15 21:56:02, Info CBS Read out cached package applicability for package: Package_for_KB2799329~31bf
2013-01-15 22:06:03, Info CBS Reboot mark refs incremented to: 1
2013-01-15 22:06:03, Info CBS Scavenge: Starts
2013-01-15 22:06:03, Info CSI 000000e7@2013/1/16:04:06:0
2013-01-15 22:06:03, Info CBS Scavenge: Begin CSI Store
2013-01-15 22:06:03, Info CSI 000000e8 Performing 1 operations; 1 are not lock/unlock and follow:
Scavenge (8): flags: 00000017
2013-01-15 22:06:03, Info CSI 000000e9 Store coherency cookie matches last scavenge cookie, skipping scavenge.
2013-01-15 22:06:03, Info CSI 000000ea ICSITransaction::Commit calling IStorePendingTransaction::
2013-01-15 22:06:03, Info CSI 000000eb Creating NT transaction (seq 2), objectname [6]"(null)"
2013-01-15 22:06:03, Info CSI 000000ec Created NT transaction (seq 2) result 0x00000000, handle @0x244
2013-01-15 22:06:03, Info CSI 000000ed@2013/1/16:04:06:0
CSIPERF:TXCOMMIT;293108
2013-01-15 22:06:03, Info CBS Scavenge: Completed, disposition: 0X1
2013-01-15 22:06:03, Info CSI 000000ee@2013/1/16:04:06:0
2013-01-15 22:06:03, Info CBS Reboot mark refs: 0
2013-01-15 22:06:03, Info CBS Idle processing thread terminated normally
2013-01-15 22:06:03, Info CBS Ending the TrustedInstaller main loop.
2013-01-15 22:06:03, Info CBS Starting TrustedInstaller finalization.
2013-01-15 22:06:04, Info CBS Ending TrustedInstaller finalization.
Just one last thing run mga diag and upload results here.
Need to check whether the problem lies with the product key.
http://go.microsoft.com/fwlink/?linkid=52012
Ded9
Need to check whether the problem lies with the product key.
http://go.microsoft.com/fwlink/?linkid=52012
Ded9
ASKER
Diagnostic Report (1.9.0027.0):
-------------------------- ---------- -----
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-7P BV9
Windows Product Key Hash: eStHGn0RIqLADKk3IKFSoP8wik 8=
Windows Product ID: 55041-007-1357345-86973
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.00 4
ID: {3E51C409-D272-45EF-88B3-4 5226DE5E51 5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-03 33
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D 1FF3-229-8 0041010_02 5D1FF3-230 -1_025D1FF 3-517-8004 0154_025D1 FF3-237-80 040154_025 D1FF3-238- 2_025D1FF3 -244-80070 002_025D1F F3-258-3_E 2AD56EA-76 5-d003_E2A D56EA-766- 0_E2AD56EA -134-80004 005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineDa ta><UGUID> {3E51C409- D272-45EF- 88B3-45226 DE5E515}</ UGUID><Ver sion>1.9.0 027.0</Ver sion><OS>6 .1.7601.2. 00010100.1 .0.004</OS ><Architec ture>x32</ Architectu re><PKey>* ****-***** -*****-*** **-BBBBB</ PKey><PID> 55041-007- 1357345-86 973</PID>< PIDType>6< /PIDType>< SID>S-1-5- 21-1864239 881-106427 6617-27884 90780</SID ><SYSTEM>< Manufactur er>Dell Inc.</Manufacturer><Model> Inspiron 530</Model></SYSTEM><BIOS> <Manufactu rer>Dell Inc.</Manufacturer><Versio n>1.0.12</ Version><S MBIOSVersi on major="2" minor="5"/><Date>200803010 00000.0000 00+000</Da te></BIOS> <HWID>4CDC 3B07018400 FA</HWID>< UserLCID>0 409</UserL CID><Syste mLCID>0409 </SystemLC ID><TimeZo ne>Central Standard Time(GMT-06:00)</TimeZone> <iJoin>0</ iJoin><SBI D><stat>3< /stat><msp pid></mspp id><name>< /name><mod el></model ></SBID><O EM><OEMID> DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANoti fication/> </MachineD ata><Softw are><Offic e><Result> 100</Resul t><Product s><Product GUID="{90110409-6000-11D3- 8CFE-01500 48383C9}"> <LegitResu lt>100</Le gitResult> <Name>Micr osoft Office Professional Edition 2003</Name><Ver>11</Ver><V al>4D641E3 62E9F500</ Val><Hash> CwoPWS38Dk sUcuViZ8WD jmcS99I=</ Hash><Pid> 73931-640- 3754277-57 631</Pid>< PidType>14 </PidType> </Product> </Products ><Applicat ions><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applicatio ns></Offic e></Softwa re></Genui neResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7f e15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6 ec3f16059f
Extended PID: 55041-00172-007-135734-03- 1033-7601. 0000-18220 11
Installation ID: 01452440631367952623613521 5301209110 8720363792 24273155
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7PBV9
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/19/2013 10:26:39 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQ ABAAEA6GHm bUZviP3ye2 T+tlm8mOxQ RCUgFiqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL FX09
FACP DELL FX09
HPET DELL FX09
MCFG DELL FX09
SLIC DELL FX09
DMY2 DELL FX09
SSDT PmRef CpuPm
--------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-7P
Windows Product Key Hash: eStHGn0RIqLADKk3IKFSoP8wik
Windows Product ID: 55041-007-1357345-86973
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.00
ID: {3E51C409-D272-45EF-88B3-4
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-03
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineDa
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7f
Application ID: 55c92734-d682-4d71-983e-d6
Extended PID: 55041-00172-007-135734-03-
Installation ID: 01452440631367952623613521
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7PBV9
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/19/2013 10:26:39 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL FX09
FACP DELL FX09
HPET DELL FX09
MCFG DELL FX09
SLIC DELL FX09
DMY2 DELL FX09
SSDT PmRef CpuPm
The last three sets of product key are displayed if u run mga diag....it seems you have changed them to xxxx
If possible run it again and copy the results to a text file and then attach it here.
Ded9
If possible run it again and copy the results to a text file and then attach it here.
Ded9
ASKER
ded,
i didn't change them at all. i just copied and pasted everything as is.
i didn't change them at all. i just copied and pasted everything as is.
Go for repair installation
http://www.sevenforums.com/tutorials/3413-repair-install.html
After repair install try updates...you will not loose any data or programs in repair install
Ded9
http://www.sevenforums.com/tutorials/3413-repair-install.html
After repair install try updates...you will not loose any data or programs in repair install
Ded9
ASKER
guys,
This is a windows installer issue. I read some posts to disable the installer server then reboot and restart the service but every time i reboot , the installer service is back set to manual even though i set it to disable. I can't uninstall or install ANYTHING!
What else to do?
This is a windows installer issue. I read some posts to disable the installer server then reboot and restart the service but every time i reboot , the installer service is back set to manual even though i set it to disable. I can't uninstall or install ANYTHING!
What else to do?
ASKER CERTIFIED SOLUTION
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ASKER