Solved

problems with ie9

Posted on 2013-01-14
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Last Modified: 2013-01-20
Hi all

Have a pc with ie9 running win7 just cant seem to get ie9 to work. works fine with chrome

Tried uninstall and reinstal
tried restting ie9
tried mr fixit
tried virus scans
options under properites are greyed out

the customer want ie not google chrome

any help would be great

Thanks Davy
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Question by:davy999
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10 Comments
 

Expert Comment

by:s0ni2
ID: 38777058
Hi,

I think the issue is  with the correct automatic configuration script address.

Click  on Tools menu,
Click on  Internet Options,
and then click the Connections tab.
   
Click Settings or LAN Settings.

 In the Automatic configuration dialog box, verify that the Use automatic configuration script check box is selected, and that the address is correct for your automatic configuration or automatic proxy URL.
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Expert Comment

by:kirankkhbl
ID: 38777073
Try on other user profile like administrator or other
0
 
LVL 11

Expert Comment

by:itguy565
ID: 38777095
Hi,

Is this computer part of a domain?
If so this could be done to a GPO (Group Policy Object)

If not then log onto the admin profile as kirankkhbl stated and see if the options are not grayed out then on your profile

right click the IE shortcut --> Advanced --> run as administrator

If they are still grayed out let us know.

http://superuser.com/questions/391071/how-can-i-set-ie-9-on-windows-7-pro-64-bit-to-always-run-as-administrator
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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Author Comment

by:davy999
ID: 38778675
Hi all

I can use ie9 with admin rights and everything is ok, but not as a user
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Expert Comment

by:jcimarron
ID: 38779228
davy999--What do you mean by "just cant seem to get ie9 to work" ?
Error messages?
0
 
LVL 6

Author Comment

by:davy999
ID: 38779305
Nothing happens when i click on any link but if i run as administrator so everything works
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Accepted Solution

by:
jcimarron earned 500 total points
ID: 38779323
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LVL 1

Expert Comment

by:kirankkhbl
ID: 38779437
Delete "Internet Explorer" Folder on below path

C:\Users\<User>\AppData\LocalLow\Microsoft
C:\Users\<User>\AppData\LocalLow\Microsoft
C:\Users\<User>\AppData\Roaming\Microsoft
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LVL 11

Expert Comment

by:itguy565
ID: 38780574
Davy999, be careful if you do that because more items reside in that than just your IE data. Your Microsoft Outlook files also reside in that location.
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Expert Comment

by:itguy565
ID: 38780577
NM.. I didn't see that he specified the "Internet Explorer Folder"
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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