Solved

Task Scheduler Stopped Working

Posted on 2013-01-14
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Last Modified: 2013-01-31
Hi
I have a Small Business Server 2011 Standard which has been running fine for the past year. I have Symantec Backup Exec running with RD1000 cartridges to backup all the data.  However, I also have an attached external hard drive which I use to backup folders by running a batch file which copies from the server to the external drive.

This batch file is run using the Task Scheduler. It has been running fine but a couple of weeks ago it stopped. Task Scheduler will open but when I click on "Display all running tasks" I get the message "Task Scheduler is not available. Task Scheduler will attempt to reconnect to it".

The service is running but greyed out so I cannot restart it or stop it.

Any ideas?

Thanks
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Question by:JayHine
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Expert Comment

by:sedgwick
ID: 38777473
is it possible that the Task Scheduler was turned off in your domain group policy?
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Author Comment

by:JayHine
ID: 38777492
how to I check?
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Accepted Solution

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sedgwick earned 500 total points
ID: 38777497
you can try run the scheduler.reg used to fix this problem on vista machnies (backup registry key before hand):
task-scheduler-service-properties-are-grayed-out

another option is to delete values under KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks
and delete everything in the C:\Windows\System32\Tasks.
and then restart server.
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Author Comment

by:JayHine
ID: 38777507
i will give these a try but where can I check the task scheduler in Group Policy?
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LVL 42

Expert Comment

by:sedgwick
ID: 38777532
via Group Policy Management Editor:
MyDomain Policy --> User Configuration --> Preferences --> Control Panel Settings --> Scheduled Tasks
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LVL 42

Expert Comment

by:sedgwick
ID: 38777654
which server runs the task scheduler?
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Author Comment

by:JayHine
ID: 38777672
the Small Business 2011 Server. There is only one server. I am looking at the Group Policy and I cannot find any items for the task scheduler which are enabled.
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Author Comment

by:JayHine
ID: 38777720
I have merged the scheduler.reg file. Do I need to do the other 2 things you mention as well. Also after the merge do I need to restart the server to force the changes to the registry?
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Expert Comment

by:sedgwick
ID: 38777835
yes you need to restart
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Author Comment

by:JayHine
ID: 38777909
and the other 2 things or should the registry merge sort it all?
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LVL 42

Expert Comment

by:sedgwick
ID: 38777921
first check if registry merge fixed the issue, if not try the other 2 things.
backup before run the merge.
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Author Closing Comment

by:JayHine
ID: 38839036
The 2nd option worked perfectly.

Thanks
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