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Symantec Backup Exec Services won't start

Posted on 2013-01-15
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Last Modified: 2013-01-20
I have Symantec Backup Exec 11d, a new install installation of Eset Remote Admin/console, and a reset of the administrator password.  At some point, the last two caused the services to stop on Symantec.  Symantec utilizes the domain admin as a service account.  I think I need to change that.  Backup user account? Did Eset new installation have any conflict in this matter?  I shut off the Eset service and try to start Symantec.  This did not do anything.  I've attached a list of services that should be started but do not.
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Question by:snoopaloop
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Assisted Solution

by:ThatsTheWayWeGetBy
ThatsTheWayWeGetBy earned 285 total points
ID: 38777461
I would imagine it's more likely to be the reset of the administrator password that's caused the issue. If you go into services.msc and find the services in question, right click, select Properties, then the Log On tab. If 'This account' radio button is selected and the account is the administrator account, you'll need to change the password there to the new one
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snoopaloop earned 0 total points
ID: 38780857
Found it.  The SQL service for backup also lacked the correct service account credentials.  It's back on
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Author Closing Comment

by:snoopaloop
ID: 38798116
It had to do with the SQL service but I will share some credit w the other guy cuz we were both on the right track
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by:ThatsTheWayWeGetBy
ID: 38798497
The other 'guy' is a girl :) :)
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