I have a mail merge template as well as excel file which we're merging the data from; these function, we've tested several times with no issues.
Our problem, however, lies in the fact that the Mail Merge mechanism sends from our personal account. We work from a large Enterprise-level organization and we need to be able to send from a organizational account ( email@example.com as opposed to firstname.lastname@example.org ).
I've built different profiles, I've attempted to route and forward through other accounts, I've even played with delegation. In all, the efforts have failed. Has anyone else encountered this issue, and if so, what was your solution?