Outlook clients not working with internal Exchange 2013 server
Posted on 2013-01-15
Good morning experts,
We're having some trouble connecting Outlook clients to a new Exchange 2013 server. When setting-up Outlook for the first time the autodiscover works fine in detecting the server name (fs1.domain.local) and username. But after completing the configuration we get strange errors ranging from:
"Cannot open your default e-mail folder" to "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete".
This is the same when we ignore autodiscover and fill in all of the details by hand. We've tried setting up Outlook to connect to RPC via HTTP and tried all of the included verifications methods (NTLD, Basic, Negotiate) all without success
The Exchange WebApp works fine for all users in the domain. Also, when setting up the Exchange accounts in Apple Mail or the Mail App for iOS everything works fine.
Any help with this problem would be greatly appreciated
Thanks in advance,