Exchange 2010 OWA will not delete or move messages

My exchange 2010 box is running on server 2008 r2 and today decided that it would not delete or move messages.  we only have one exchange server so all the roles are contained on this one box. you can send recieve fine but if you try to delete or move a message from OWA you get the following error message: "An expected error occurred and your request couldn't be handled".  I have seen this issue on the Exchange SP1 but we have not upgraded.    There is no web.config file located in the \inetpub\wwwroot folder and I think that IIS security is setup fine.  Like I stated this was working fine until today (at least that was when the first call came in).  thanks in advance
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jeremydehnerAsked:
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
This is one of the Queries i just happen to work with ... check if this helps

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_27990946.html

You can also simply plan to Upgrade with SP2

- Rancy
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jeremydehnerAuthor Commented:
@Rancy
Thanks for the response.  I will have to wait a couple of days until I can give it a shot though.  We cannot reboot our servers right now.  Once I try the hotfix and/or the Upgrade then I will come back and give you the points or let you know what happened.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
We would wait for your update :)

- Rancy
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