Solved

cannot reinstall windows

Posted on 2013-01-15
6
405 Views
Last Modified: 2013-01-28
hi there. i am trying to reinistall windows but i keep getting a blue screen .

what could be the problem?

how do i determine it?

someone told me it might be the ram or hard drive???
0
Comment
Question by:slingingshot15
6 Comments
 
LVL 6

Expert Comment

by:CaptainGiblets
ID: 38778239
Those are the main causes but it could be anything, can you get the error message that the blue screen displays before it reboots?
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 38778247
See if you can obtain a boot CD (Linux boot CD or Ultimate boot CD (windows)). Try booting with a boot CD to see if the computer starts properly.

... Thinkpads_User
0
 
LVL 92

Expert Comment

by:nobus
ID: 38778348
if you get a blue screen (BSOD) post the info
when exactly do you have this BSOD?
if you want to test your basics, use the UBCD to run memtest86+ for ram test, and the disk diag for your disk brand
http://www.ultimatebootcd.com/                              ultimate boot cd
http://ubcd.mirror.fusa.be/ubcd511.iso                        direct link UBCD

here is how i handle suspect disk drives :
http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 44

Expert Comment

by:Darr247
ID: 38779853
What version of windows are you trying to install?
0
 
LVL 44

Accepted Solution

by:
Jackie Man earned 500 total points
ID: 38804360
At which stage you get the blue screen, before data copy from DVD to HDD or after restart of the first setup?

My steps for troubleshooting are as follows:-

1. Re-check the install media and DVD ROM as the setup files might be corrupted. So, try new media and method, say, a USB DVD ROM;

2. Remove any on-baord device such as video card and swap or re-seat the RAM module as the Vista setup will get into BSOD if there is any memory problem. Try new RAM if possible;

3. Go into the BIOS and see whether there is a diagnosis feature to test the hardware;

4. Boot by Linux or WinPE boot CD or Vista Recovery CD to check whether there is problem on HDD;

5. If still no go, the problem might be caused by the motherboard or the power supply. In such case, if I were you, I will advise the client to get a new PC.
0
 
LVL 92

Expert Comment

by:nobus
ID: 38827153
i wonder what the problem/solution was?
not very friendly to post nix
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The password reset disk is often mentioned as the best solution to deal with the lost Windows password problem. In Windows 2008, 7, Vista and XP, a password reset disk can be easily created. But besides Windows 7/Vista/XP, Windows Server 2008 and ot…
Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question