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Cisco Unity Express - Paging Issue

We have a Cisco 2821 which is running CUE.  We have a single extension (5555) which does an all areas page.  For some reason there is garbled sound when people try to page.  I fixed this the last time but powering down the cisco and booting it back up.  Is there a command I can use instead?  I do not see any "reboot options" in the CUE menus.  Thanks.
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tholdren
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tholdren
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1 Solution
 
agonza07Commented:
CUE or CME? Two different things. CUE is the voicemail card, CME is the telephony option which is part of the IOS of the router.

To reboot just the CUE in case you are using it in some way special.
service-module service-engine slot/port reload

To reboot the entire router, make sure to shutdown the CUE module first.
service-module service-engine slot/port shutdown

Then issue the "reload" command on the router.

You'll have to ssh or telnet to the router to run these commands.
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tholdrenAuthor Commented:
Is there a way I can issue the "reload" command on the router at a scheduled time?
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agonza07Commented:
reload in (mmm or hhh:mm)

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Make sure to "copy run start" before you reload.

If you want to schedule a weekly reload, then you'll need a cron job or EEM. Check out this link for more info.

https://supportforums.cisco.com/thread/212609
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agonza07Commented:
Also, careful on running that reload command too often without shutting down the CUE properly. It's got a hard disk and runs a database of sorts so just like any computer if you shut it down improperly too much you may get some errors on the disk.
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tholdrenAuthor Commented:
Thanks!
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