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Accidentally Deleted Outlook Rules

Posted on 2013-01-15
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Last Modified: 2013-02-06
Hi,
I accidentally deleted a clients rules by running the cleanrules switch when opening Outlook. He is THE BOSS of a big company and I am in deep doodoo. He has Outlook 2010 on Windows 7 and the mail server is Exchange 2010. Is there any way to recover this?

Please help!!! Thank You!!
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Question by:eshiram
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by:Imtiaz Hasham
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If you've backed up the rules, you should see the .rwz file
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by:Imtiaz Hasham
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The other option is because it's an exchange server, restore last night's backup to a RSG, open the client's mailbox, backup the rules to a RWZ file and restore it.
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by:eshiram
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thank you for your quick response.
can you tell me how to do this? or send me a link on how to do this?
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by:Imtiaz Hasham
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Have you got a backup of your Exchange Database?
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by:Stelian Stan
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by:eshiram
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Yes using Symantec Backup Exec
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Imtiaz Hasham earned 500 total points
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1. Create a Recovery Storage Group on your Exchange Server.
2. Using Symantec, recover database from last night to RSG.
3. Copy the mailbox from RSG to main under a different name and connect to it using Outlook.
4. Recover the rules by backing them up and recovering them.
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by:Imtiaz Hasham
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Clonyxrlo:

In Exchange Environments, the RWZ file is not created unless you backup the rules, hence my initial statement:)

Rather, in any environment, they are not created until a backup is completed!!! - as far as I am aware but I am sure about MS Exchange
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by:eshiram
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ihasham,

thank you. this should work for client-side rules as well?
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by:Imtiaz Hasham
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Nope. If the rules were created for processing on client PC only (usually created for when Outlook is opened), it wouldn't work unfortunately.
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by:eshiram
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Ah, well that is what I deleted. Sorry I was not clear. Is there any way that I can recover those?
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by:Imtiaz Hasham
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Try it as they might be there as the OST might not store them locally.  At least try the recovery option and see if you can find the rules
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by:eshiram
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recovering the Exchange DB? I don't want to do that on the very small chance it might work. Since I asked someone else and they said Exchange DB's don't store client-side rules. Are there any other options?
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by:Imtiaz Hasham
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Nope, I am out of ideas, unless you find a RWZ File that has a backup of the rules.
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by:eshiram
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Ok, well thanks for your help anyways. I really appreciate it!!
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by:David Carr
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/cleanrules deletes rules from client and server. If you have a PST or a backup you might be able to import the PST or the backup and see if the rules are there.
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by:eshiram
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there are no backups
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by:Imtiaz Hasham
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The account is exchange based and there are only OSTs.  Try recovering the exchange account and try is the only solution.  I can try a local rule to see if its an exchange saved rule
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by:Simon Butler (Sembee)
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All rules, even client side rules are stored in the Exchange mailbox.
The only difference between a server side rule and a client side rule is that client side require Outlook to be running to process.

Therefore if you can restore the backup of Exchange and extract the data you should have everything.

Simon.
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