Can someone advise on how to change the name on my phone 7941 Cisco so when I call out people can see my name?

Posted on 2013-01-15
Last Modified: 2013-01-17

Can someone advise on how to change the name on my phone 7941 Cisco so when I call out people can see my name?

The display name at the right top corner on the phone
Time and date                                            Name displayed
12:04p 15/01/13                              Nick [I would like to change this name to Mark]

Thanks very much
Question by:ibanez7
  • 2
  • 2
LVL 24

Expert Comment

by:Ken Boone
ID: 38779277
Is this callmanager or callmanager express?  Also, are you talking about when you call internally or call externally?
LVL 20

Expert Comment

ID: 38779512
CME you do it at the DN level.

ephone-dn  1  dual-line
 number 1234
 label Reception x1234
 description Reception
 name Reception
 call-forward busy 5555
 call-forward noan 5555 timeout 10

"label" is what the display shows on your phone
"name" is the caller id display

I would change both, and also adjust the description.

Author Comment

ID: 38789349
Hello everyone

Sorry it took a while to get back but had an emergency to take care of.

I only want to change it on the phone itself. I don't have access to the router. Can I change the label on the phone itself or do I have to contact the administrator in charge of the router configurations?

Thanks for all the help!!!
LVL 20

Accepted Solution

agonza07 earned 500 total points
ID: 38789410
You'll need to contact your admin.

Can only be changed from the router itself.

Author Closing Comment

ID: 38789817
Thanks very much for clearing that up. I do know how to change it in the router but I do not have access so I will contact the admin tomorrow and get it changed.

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Suggested Solutions

Implementing Avaya's One-X portal is pretty painless, until you want to deploy this to the Android and iPhone clients when these clients are outside of your network. The clients will also work within your local network. Here is our experience and so…
Healthcare providers, insurance companies and other covered entities trust eFax Corporate to transmit their most sensitive documents. eFax Corporate can help your organization implement a HIPAA compliant cloud faxing solution.
Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now