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Can someone advise on how to change the name on my phone 7941 Cisco so when I call out people can see my name?

Posted on 2013-01-15
Medium Priority
Last Modified: 2013-01-17

Can someone advise on how to change the name on my phone 7941 Cisco so when I call out people can see my name?

The display name at the right top corner on the phone
Time and date                                            Name displayed
12:04p 15/01/13                              Nick [I would like to change this name to Mark]

Thanks very much
Question by:ibanez7
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LVL 25

Expert Comment

by:Ken Boone
ID: 38779277
Is this callmanager or callmanager express?  Also, are you talking about when you call internally or call externally?
LVL 20

Expert Comment

ID: 38779512
CME you do it at the DN level.

ephone-dn  1  dual-line
 number 1234
 label Reception x1234
 description Reception
 name Reception
 call-forward busy 5555
 call-forward noan 5555 timeout 10

"label" is what the display shows on your phone
"name" is the caller id display

I would change both, and also adjust the description.

Author Comment

ID: 38789349
Hello everyone

Sorry it took a while to get back but had an emergency to take care of.

I only want to change it on the phone itself. I don't have access to the router. Can I change the label on the phone itself or do I have to contact the administrator in charge of the router configurations?

Thanks for all the help!!!
LVL 20

Accepted Solution

agonza07 earned 2000 total points
ID: 38789410
You'll need to contact your admin.

Can only be changed from the router itself.

Author Closing Comment

ID: 38789817
Thanks very much for clearing that up. I do know how to change it in the router but I do not have access so I will contact the admin tomorrow and get it changed.

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