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Changes to HP Print driver on Microsoft Windows 2008 print server not filtering down to windows clients

Posted on 2013-01-15
Medium Priority
Last Modified: 2013-01-16
I am adjusting the created shortcuts within the HP print driver for an HP CP5525 Color LaserJet printer from my Windows server 2008 print server. Mainly I am removing some previously created shortcuts and adding some new shortcuts. The new shortcuts seem to appear on the clients, but the deleted shortcuts are not being removed from the Windows 7 client workstations print driver.
How can I ensure the changes are being applied to the networked clients or can I force the print settings change from the Print server to the clients manually?
Question by:rpeterslll
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LVL 37

Expert Comment

ID: 38782126
You would need to either completely remove the diver and then re-install the driver, or bump the revision number, thus forcing an update...

Author Comment

ID: 38782900
Where is the registry key on a windows 2008 server to pump the revision number? How can I determine on a Windows 7 client that the revision number matches that of the server print share?
LVL 37

Expert Comment

ID: 38783025
Apologies, not clear enough, the revision number of the driver, this is not a registry update

Author Comment

ID: 38783312
Thanks. I have recently deleted the Printer share and driver from the print server and installed a clean version without adding printing shortcuts. The driver on my client is reconnected to the printer share on the server, but the shortcuts that were created with the previous driver still exist. The clients are getting the latest settings from the Print share off of the server.
LVL 37

Accepted Solution

ArneLovius earned 1500 total points
ID: 38783773
They only get the "extra" settings when the driver is first installed, or the driver is updated, from the client perspective, the driver has not been updated.

You could try and force driver removal through logon script or GPO, and then push the driver again.

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