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Attaching files to an email (access denied)

Posted on 2013-01-15
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Last Modified: 2013-03-27
I have a client with an issue I can't figure out. She has Outlook 2010 (Windows 7). She has several files on a server. If she opens an email message, clicks the attach file button, browses to those files and attaches them it says access denied. However if she browses to that file location on the server through explorer, then right clicks the same file and selects "send to" then "email recipient" it opens and email and attaches the files. I confirmed she had full access to that folder. She tried attaching other files on the same server but a different folder and the attached fine either way. I'm stumped. Any ideas?
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Question by:SDTSS
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David Carr earned 2000 total points
ID: 38779558
Try repairing the office installation on the machine
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Author Closing Comment

by:SDTSS
ID: 39024851
I never heard back from the client. I will assume this worked. Thanks!
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