Solved

Groupwise server not found

Posted on 2013-01-15
9
287 Views
Last Modified: 2013-11-12
I have Groupwise ConsoleOne version 1.3.6 installed on a Windows 2003 Server Standard that used to be a domain controller. We recently migrated a SBS 2011 server into the network. ConsoleOne was able to find the server until I recently ran DCPROMO on the Windows 2003 Server and removed Active Directory. This is when ConsoleOne began not being able to find the server. Is there something simple that I need to add into Active Directory on the SBS server? Any suggestions would be appreciated! Thanks!

Groupwise version is 7.0.2
0
Comment
Question by:pagefigaro
  • 5
  • 4
9 Comments
 
LVL 18

Expert Comment

by:ZENandEmailguy
ID: 38782633
Is the Novell Client still on the 2003 server that had dcpromo run on it?  I assume so or ConsoleOne wouldn't launch.

I assume that your GroupWise domain and post office is on the 2003 server.  If not, you need to map a network drive to the server/share that holds the domain as the wpdomain.db file in the domain directory is what ConsoleOne must connect to.  The user connecting to the share must have full control share and NTFS file permissions to the domain directory so that C1 can properly open and update the database.

The removal of AD from the box during the migration may have messed with a user account and that may be the cause of the problem.  Is the Windows-GroupWise server still in the domain or did you make it a standalone server in its own workgroup?

Hope this helps...

Scott
0
 

Author Comment

by:pagefigaro
ID: 38782685
The Novell Client appears to still be on the 2003 Server, it is running in the system tray.

You assume correctly about the Groupwise domain and post office being on the 2003 server. I don't believe any shares changed by running the dcpromo. When I was setting up the 2011 SBS server and letting it do it's migration, that did not affect Groupwise running. I was still able to open ConsoleOne and browse the server directory, create new user, etc. It wasn't until I ran DCPROMO and removed Active Directory that ConsoleOne stopped working and Groupwise clients would not connect.

The Windows-Groupwise server (2003 Server) is still a member server of the original domain.

At this point, I have restored my backup of the server BEFORE I ran DCPROMO so ConsoleOne is working again. However, I would like to demote the 2003 server so Active Directory is no longer installed. I guess I just need the proper steps to do so so that Groupwise works in the end.

If you need screen shots of exact error messages, let me know.

Thanks!
0
 
LVL 18

Expert Comment

by:ZENandEmailguy
ID: 38782782
Yikes on the restore.  If you restored the GroupWise directories as part of that restore, mail that came in after the backup is likely gone.  We should have worked on getting C1 to work without the restore...be that as it may, let's get it to work for you now without AD on the box.

What user account do you logon to the 2003 server and login eDirectory (where GW is managed)?  Make sure that is a local user on the Windows 2003 server and not an AD based user account.  AD and eDirectory aren't connected together without an identity solution so your admin account in eDirectory won't be affected by the dcpromo.  However, since the GW directories are on Windows, security for those directories rely on a local Windows account that has full control for the domain directory structure.

While some may question using administrator (local to the box) as a logon for management, after you run dcpromo and demote the box from its domain controller status, I'd suggest using it so there aren't any security things to get in the way.  You still have to log into eDirectory, via the Novell client or initially after running C1 (there is a green arrow icon in the tool bar to click on to make the login box appear if you're not already logged in via the red N or the initial boot-up screen).

Please send me the screen shot.  However, if you use the local administrator account to logon and then admin.<whatever your eDirectory context is> to login to eDirectory, I'll be C1 will work fine.

Scott
0
 

Author Comment

by:pagefigaro
ID: 38782828
I apologize that I didn't mention this earlier, they do not use Groupwise for email. They only use it for document management. Also, the restore was of the entire c: drive on the 2003 server. This is also not their "realtime environment". My goal is to take the virtual host onsite and simply restore the D: drive of the 2003 server that has their data and keep the C: drive in place. So I would like to get as much prepped before I take the server onsite. I will read over your post now.
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 

Author Comment

by:pagefigaro
ID: 38783092
here are some screen shots of the c1 and novel client login screens. I'm going to make an image of the server again and redo the Active Directory removal. Then I believe I can add the admin account as a local user. At this point, I don't have a Local Users. I will then add that local "admin" account with full rights to the d:\mail directory.
gw-screenshots.pdf
0
 
LVL 18

Accepted Solution

by:
ZENandEmailguy earned 500 total points
ID: 38783254
I see in the C1 screenshot that you're not logged into eDirectory and that is why when you click on the NDS.  Notice the last green button on the toolbar...that will give you a login dialog.  You need to know an admin user, context and password.

Also, check the services control panel to make sure that Novell NDS is running.  If it is not then you won't successfully connect to anything in C1.  

If it is, then do you know the eDirectory admin password and context?  You can use the IP address of the server in place of the tree name in either the Novell client or the dialog that will appear in C1...by using the IP address of your 2003 server you eliminate service location protocol and the requirement to find the treename.

Once you get logged into eDirectory either via client or C1 dialog, you'll see the NDS will open and be expandable.  Then you'll be able to successfully connect to GroupWise.

Scott
0
 

Author Comment

by:pagefigaro
ID: 38783745
Scott,

I sincerely apologize for my ignorance in working with Groupwise. I tried to read up on documentation but find it very difficult to comprehend. Currently as it sits, I have restored the 2003 server back to where it was before I removed Active Directory. i can log into C1 but I cannot get into Groupwise on a client now. I can ping server from the client, I can browse to the Groupwise share from the client, but when Groupwise opens, it says "user ID not found" I can open Groupwise on the server with user id "admin" but from a client PC. If at any point, you think it would be helpful to "see" the server and client, I can provide remote access.
screenshots2-gw.pdf
0
 
LVL 18

Expert Comment

by:ZENandEmailguy
ID: 38783836
I agree with remote access...not sure how you can contact me via Expert's Exchange though as I'm not supposed to provide an email address (per rules).  I did once and a moderator deleted the post (4 years ago).   I think there might be a "hire me" link you can click which may cause the EE system to send an email.  Not sure though.  Post back and we will figure something out.

Scott
www.igtg.net
0
 

Author Comment

by:pagefigaro
ID: 38784127
i went to the website, and see two contact addresses, what is your last name?
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Novell released its latest version of GroupWise a few weeks ago.  The version is 2012 and it only runs on Linux (SUSE Linux Enterprise Server 10/11 is the first choice and I'm not sure about other Linux distributions, such as Red Hat, Debian, etc.) …
Regular maintenance of GroupWise Mailbox keeps it running flawlessly. Sometimes, it is also seen that mailbox maintenance is needed for resolving various issues of mailbox and other Novell GroupWise database. By using the ‘Repair Mailbox’ feature, a…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now