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Problem connecting Dell FX130 Thin Client

Posted on 2013-01-15
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Last Modified: 2016-11-23
Having trouble connecting a Dell FX-130 to our Dell PowerEdge server running Windows Server R2.  

Error msg: Protocol error or unable to connect to remote host

I can ping the server from the thin client
I can get on the Internet from the thin client

Trying to connect using a Rdesktop connection to our Terminal Server environment

I have tried the "Enable compression of the RDP Connection Stream" both checked and unchecked.

Have 10 other workstations running Windows 7 with RDP and have no problems with those connections.

I am using an Administrator account in the Rdesktop settings.

That's all I can think of.

Help!

Thanks
Kevin
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Question by:kevin1000
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adembo earned 1500 total points
ID: 38780053
Anytime I have trouble making a connection to a remote device, and I am able to ping it, as you mentioned you can, I try to telnet to it on the port the program uses.

I assume that rdesktop uses 3389... so from your terminal (Assuming it has a commend shell and telnet capability) type telnet x.x.x.x 3389 where x.x.x.x is the IP, alternatively the FQDN of the terminal server.

Do you get a connection refused or does it connect? You wont see anything, but if you dont get an error, it shows you can communicate via RDP.
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Author Comment

by:kevin1000
ID: 38789386
When I launch at Terminal window, Telnet does not work and is not in the help list of commands.

Thoughts?
Kevin
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by:kevin1000
ID: 40570914
I've requested that this question be deleted for the following reason:

No correct responses posted.
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