Link to home
Start Free TrialLog in
Avatar of Sue Taylor
Sue TaylorFlag for United States of America

asked on

Your Computer has been blocked - US Department of Justice

I'm an IT guy and am baffled by this one...  I can't even get to the start menu or anything in Safe Mode.  Does anybody have any suggestions as to how I can remove this?
Avatar of Bartender_1
Flag of Canada image

Have you tried following these steps:

Hope this helps!


If you can't get to safe mode, you could try this software to boot from and edit the affected registry settings:

Hope this helps!


Avatar of bigbigpig

You can try booting to a rescue CD like Kaspersky's, or another if you have a preference.
Avatar of jimminy_ebay
Flag of United States of America image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I like the Kapersky Rescue Disk myself.
I use a SARDU created disk which everything on it.  It is worth making one of these for just such occassions:
It's called "ransomware" malware... whatever steps you take, do NOT give them any money, because that will NOT fix the problem.
I have seen it fixed with sophos antivirus boot disk and/or combofix from
Avatar of Sue Taylor


I tried EVERYONE's solutions, but ended up having to reformat.