New users don't show up in Outlook unless we turn off Cached Exchange Mode
Posted on 2013-01-15
We have an Exchange 2010 organization with about 100 mailboxes. Whenever we add a new user and mailbox, the new user doesn't show up in the Global Address List unless we uncheck Use Cached Exchange Mode in the Exchange account settings in Outlook. It may eventually show up in the GAL but I know we've had users that are over a month old still not showing up unless we disable Cached Exchange Mode in Outlook. Is there some setting or something we're missing that we can change or do to force them to update quickly?