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ThinkStation C30 - Windows 7 32bit only 1.95Gb usable RAM

Jenny Coulthard
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Last Modified: 2013-11-08
We have a ThinkStation C30 running WIndows 7 32bit, it has 4Gb Ram installed and recognized but only showing 1.95Gb as usable.

Lenovo have said that the NVIDIA Quadro 600 1Gb graphics card uses 1 GB of the 4GB and that is why it is reporting only 1.95Gb as usable (given its 32bit and the max it would have as useable is 3 - 3.5Gb).

It is not an onboard graphics card but is some-how linked to the processor.

Would some-one be able to explain this to me as I dont understand the concept of the graphics card taking the RAM, in the specs it said it was a 1G card.

Also I ran a BIOS update which said it fixed this RAM problem but it didnt make any difference, I am wondering if I need to make changes in the BIOS.
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Gabriel CliftonNet Admin
Top Expert 2012
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If it's Win7 starter, it's limited to 2 gig.

What version of Win 7 do you have?
Jenny CoulthardInformation Technology Manager

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Commented:
I've look in the BIOS but cant see anything about video memory.  What should I be looking for?
Jenny CoulthardInformation Technology Manager

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Commented:
Its running Windows 7 Professional 32bit
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This problem has been solved!
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Jenny CoulthardInformation Technology Manager

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Commented:
Thanks the toms hardware article was fascinating, I'd love to see something similar but instead of games used Design Software.

The MS article explained more.  I have checked and the Hardware Reserved is 2098MB which leaves me with the 1998MB to be used for the system.  I'm not sure what I can do now.  There doesnt appear to be anyway I can force the BIOS to not reserve so much memory.

Fantastic article by Mark Russinovich
http://blogs.technet.com/b/markrussinovich/archive/2008/07/21/3092070.aspx.

I've attached a screen shot of the device memory usage.

If you have any suggestions (other than move to 64bit Windows) that would be great.
Doc1.docx
Jenny CoulthardInformation Technology Manager

Author

Commented:
I'm also going to check the memory configuration and am considering if the system will recognize 2 x 2GB Ram better than 1 x 4GB Ram after reading some articles about incorrect RAM in slots?
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Commented:
Mark  certainly knows what he's talking about
i doubt that 1 4 GB stick will help -  it will (afaik) assign it just the same way it does now

the only solution for more ram, is using 64- bit OS , but then the mobo must agree with more ram also
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according to this site, it takes up to 128 Gb :  http://support.lenovo.com/en_US/downloads/detail.page?DocID=PD023424
Jenny CoulthardInformation Technology Manager

Author

Commented:
Mobo is ok, I'll need to look at software and try to get running under 64bit
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Commented:
that looks like it is the best solution!
it will also speed up this PC considerably

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