AutoDiscover Exchange 2010 Problem

Could you post the "result" tab as well when you doing Outlook Test email

here you go
outlook2.jpg

No one has any ideas on this?

Autodiscover isn't working internally at all. The errors are just cascading down.
Did you change the value on set-clientaccessserver for AutodiscoverServiceInternalURI to reflect the SSL certificate?
Anything unusual about the server? Multiple IPs, multiple web sites etc?

As a note - you cannot bump on this site, so asking "No one has any ideas on this? " isn't going to help, only people looking at older questions (like me) will see it. Most people just look at the most recent stuff.

Simon.

Simon -

Thanks for your post. Here is the cmd I used when changing the URI.

Set-ClientAccessServer -Identity CHB02 -AutodiscoverServiceInternalUri https://mail.chbtitle.com/autodiscover/autodiscover.xml

The outlook clients are get this pop up from Outlook. See attached image.

Matt
autoconfigure.png

The server has one IP. It's a DC with Exchange installed on it. Not a good pratice but I wasn't the one who installed it. Just dealing with the mess.

This is what I get when going to https://mail.chbtitle.com/Autodiscover/Autodiscover.xml from a internal client computer. It prompts for a user and pass first.
autodiscover.xml.png

Try creating a cname record in DNS for autodiscover.chbtitle.com and have it point to mail.chbtitle.com.  Do an ipconfig /flushdns on the client after it has been changed.  Close outlook if it was open and reopen it.  We had that issue and that resolved it internally.  Once you had determined that works, set it up on your internet DNS.  (Most people use a hosted DNS for their internet domain).  That should fix it for users outside of your corporate network connecting to your Exchange Server.

Thanks for the suggestion. When I did that and ran the test email auto config it pops up a SSL cert warning because of the name mismatch. The cert is issued to mail.chbtitle.com. I tell it yes to proceed and the test fails.

[PS] C:\Windows\system32>get-autodiscovervirtualdirectory | FL


RunspaceId                      : b29c650e-fbe3-47cd-a000-525ae02379af
Name                            : Autodiscover (Default Web Site)
InternalAuthenticationMethods   : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods   : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication      : False
WSSecurityAuthentication        : True
LiveIdBasicAuthentication       : False
BasicAuthentication             : True
DigestAuthentication            : False
WindowsAuthentication           : True
MetabasePath                    : IIS://CHB02.CHBT.local/W3SVC/1/ROOT/Autodiscover
Path                            : C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Autodiscover
ExtendedProtectionTokenChecking : None
ExtendedProtectionFlags         : {}
ExtendedProtectionSPNList       : {}
Server                          : CHB02
InternalUrl                     : https://mail.chbtitle.com/Autodiscover/Autodiscover.xml
ExternalUrl                     : https://mail.chbtitle.com/Autodiscover/Autodiscover.xml
AdminDisplayName                :
ExchangeVersion                 : 0.10 (14.0.100.0)
DistinguishedName               : CN=Autodiscover (Default Web Site),CN=HTTP,CN=Protocols,CN=CHB02,CN=Servers,CN=
                                  ge Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=CHBT,CN=M
                                  ft Exchange,CN=Services,CN=Configuration,DC=CHBT,DC=local
Identity                        : CHB02\Autodiscover (Default Web Site)
Guid                            : 75f67de5-aaf8-4376-bf83-4f90589dbdbb
ObjectCategory                  : CHBT.local/Configuration/Schema/ms-Exch-Auto-Discover-Virtual-Directory
ObjectClass                     : {top, msExchVirtualDirectory, msExchAutoDiscoverVirtualDirectory}
WhenChanged                     : 1/16/2013 5:05:27 PM
WhenCreated                     : 11/5/2010 3:07:27 PM
WhenChangedUTC                  : 1/16/2013 11:05:27 PM
WhenCreatedUTC                  : 11/5/2010 8:07:27 PM
OrganizationId                  :
OriginatingServer               : CHB02.CHBT.local
IsValid                         : True

I apologize, it should not have been a CName, it should have been an A record of autodiscover.chbtitle.com  pointing to the IP of your Outlook Web Access Server's IP.  If you have a Cisco Firewall, you may have to use the internal IP.  If you have a firewall that allows traffic to be sent to the firewall and then back in without reallying going outside, then you can use the external IP for the A record.  If yo have a Cisco Firewall, then you will definately need an UCC Certificate.

Depending on the SSL Certificate type you have, you may need to get a UCC SSL Certificate that would allow you to have up to 5 domain names pointed at the same IP Address.  We had to get that for our server.  This would get rid of the certificate warning.

Here is a great article explaining how it should all work and good tools for testing:  http://www.petri.co.il/autodiscover-configuration-exchange-2010.htm

Browsing to autodiscover will give the error that you have posted. That is to be expected.
The popup from the Mac clients is also to be expected because you are using SRV records.

Don't create an internal autodiscover DNS record unless you have an SSL certificate with autodiscover on it. It will only cause you problems because of the name mismatch.

Simon.

When I run the test for auto config they are clearing trying to resolve autodiscover.chbtitle.com. Since my ssl cert is issues to mail.chbtitle.com where do you tell the outlook clients to use mail.chbtitle.com to resolve autodiscover

You can do it on a per client setting in the registry, but I don't know how you might deploy this across your network other than through vbs scripting:  

http://support.microsoft.com/kb/2480582

This article shows how to adjust those settings.  Be careful modifying the registry.  Always make good notes of what you add so you can delete them if they don't work.  Make backup copies of the registry if you change an existing value so that it can be restored.

I'm not looking to suppress the autoconfig pop up.

Here is a screen shot of what I am try to fix. it finds autodiscover.xml through SCP and it starts but fails with a statue of 500. Could the autodiscover.xml be corrput?

I also removed this users outlook profile and open Outlook to see if the server and user would automatically populate when adding an account. It worked as it should but out of office still is not working.

I'm also seeing this in the application event log on the Exchange server

Log Name:      Application
Source:        System.ServiceModel 3.0.0.0
Date:          1/16/2013 8:28:30 PM
Event ID:      3
Task Category: WebHost
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      CHB02.CHBT.local
Description:
WebHost failed to process a request.
 Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/31201899
 Exception: System.ServiceModel.ServiceActivationException: The service '/Autodiscover/autodiscover.xml' cannot be activated due to an exception during compilation.  The exception message is: Method not found: 'System.String System.ServiceModel.Activation.Iis7Helper.ExtendedProtectionDotlessSpnNotEnabledThrowHelper(System.Object)'.. ---> System.MissingMethodException: Method not found: 'System.String System.ServiceModel.Activation.Iis7Helper.ExtendedProtectionDotlessSpnNotEnabledThrowHelper(System.Object)'.
   at System.ServiceModel.WasHosting.MetabaseSettingsIis7V2.WebConfigurationManagerWrapper.BuildExtendedProtectionPolicy(ExtendedProtectionTokenChecking tokenChecking, ExtendedProtectionFlags flags, List`1 spnList)
   at System.ServiceModel.WasHosting.MetabaseSettingsIis7V2.WebConfigurationManagerWrapper.GetExtendedProtectionPolicy(ConfigurationElement element)
   at System.ServiceModel.WasHosting.MetabaseSettingsIis7V2.ProcessWindowsAuthentication(String siteName, String virtualPath, HostedServiceTransportSettings& transportSettings)
   at System.ServiceModel.WasHosting.MetabaseSettingsIis7V2.CreateTransportSettings(String relativeVirtualPath)
   at System.ServiceModel.Activation.MetabaseSettingsIis.GetTransportSettings(String virtualPath)
   at System.ServiceModel.Activation.MetabaseSettingsIis.GetAuthenticationSchemes(String virtualPath)
   at System.ServiceModel.Channels.HttpChannelListener.ApplyHostedContext(VirtualPathExtension virtualPathExtension, Boolean isMetadataListener)
   at System.ServiceModel.Channels.HttpsChannelListener.ApplyHostedContext(VirtualPathExtension virtualPathExtension, Boolean isMetadataListener)
   at System.ServiceModel.Channels.HttpsTransportBindingElement.BuildChannelListener[TChannel](BindingContext context)
   at System.ServiceModel.Channels.BindingContext.BuildInnerChannelListener[TChannel]()
   at System.ServiceModel.Channels.BindingElement.BuildChannelListener[TChannel](BindingContext context)
   at Microsoft.Exchange.Autodiscover.WCF.LegacyMessageEncoderBindingElement.BuildChannelListener[TChannel](BindingContext context)
   at System.ServiceModel.Channels.BindingContext.BuildInnerChannelListener[TChannel]()
   at System.ServiceModel.Channels.Binding.BuildChannelListener[TChannel](Uri listenUriBaseAddress, String listenUriRelativeAddress, ListenUriMode listenUriMode, BindingParameterCollection parameters)
   at System.ServiceModel.Description.DispatcherBuilder.MaybeCreateListener(Boolean actuallyCreate, Type[] supportedChannels, Binding binding, BindingParameterCollection parameters, Uri listenUriBaseAddress, String listenUriRelativeAddress, ListenUriMode listenUriMode, ServiceThrottle throttle, IChannelListener& result, Boolean supportContextSession)
   at System.ServiceModel.Description.DispatcherBuilder.BuildChannelListener(StuffPerListenUriInfo stuff, ServiceHostBase serviceHost, Uri listenUri, ListenUriMode listenUriMode, Boolean supportContextSession, IChannelListener& result)
   at System.ServiceModel.Description.DispatcherBuilder.InitializeServiceHost(ServiceDescription description, ServiceHostBase serviceHost)
   at System.ServiceModel.ServiceHostBase.InitializeRuntime()
   at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath)
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)
   --- End of inner exception stack trace ---
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)
   at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath)
 Process Name: w3wp
 Process ID: 11056

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="System.ServiceModel 3.0.0.0" />
    <EventID Qualifiers="49154">3</EventID>
    <Level>2</Level>
    <Task>5</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-17T02:28:30.000000000Z" />
    <EventRecordID>560317</EventRecordID>
    <Channel>Application</Channel>
    <Computer>CHB02.CHBT.local</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data>System.ServiceModel.ServiceHostingEnvironment+HostingManager/31201899</Data>
    <Data>System.ServiceModel.ServiceActivationException: The service '/Autodiscover/autodiscover.xml' cannot be activated due to an exception during compilation.  The exception message is: Method not found: 'System.String System.ServiceModel.Activation.Iis7Helper.ExtendedProtectionDotlessSpnNotEnabledThrowHelper(System.Object)'.. ---&gt; System.MissingMethodException: Method not found: 'System.String System.ServiceModel.Activation.Iis7Helper.ExtendedProtectionDotlessSpnNotEnabledThrowHelper(System.Object)'.
   at System.ServiceModel.WasHosting.MetabaseSettingsIis7V2.WebConfigurationManagerWrapper.BuildExtendedProtectionPolicy(ExtendedProtectionTokenChecking tokenChecking, ExtendedProtectionFlags flags, List`1 spnList)
   at System.ServiceModel.WasHosting.MetabaseSettingsIis7V2.WebConfigurationManagerWrapper.GetExtendedProtectionPolicy(ConfigurationElement element)
   at System.ServiceModel.WasHosting.MetabaseSettingsIis7V2.ProcessWindowsAuthentication(String siteName, String virtualPath, HostedServiceTransportSettings&amp; transportSettings)
   at System.ServiceModel.WasHosting.MetabaseSettingsIis7V2.CreateTransportSettings(String relativeVirtualPath)
   at System.ServiceModel.Activation.MetabaseSettingsIis.GetTransportSettings(String virtualPath)
   at System.ServiceModel.Activation.MetabaseSettingsIis.GetAuthenticationSchemes(String virtualPath)
   at System.ServiceModel.Channels.HttpChannelListener.ApplyHostedContext(VirtualPathExtension virtualPathExtension, Boolean isMetadataListener)
   at System.ServiceModel.Channels.HttpsChannelListener.ApplyHostedContext(VirtualPathExtension virtualPathExtension, Boolean isMetadataListener)
   at System.ServiceModel.Channels.HttpsTransportBindingElement.BuildChannelListener[TChannel](BindingContext context)
   at System.ServiceModel.Channels.BindingContext.BuildInnerChannelListener[TChannel]()
   at System.ServiceModel.Channels.BindingElement.BuildChannelListener[TChannel](BindingContext context)
   at Microsoft.Exchange.Autodiscover.WCF.LegacyMessageEncoderBindingElement.BuildChannelListener[TChannel](BindingContext context)
   at System.ServiceModel.Channels.BindingContext.BuildInnerChannelListener[TChannel]()
   at System.ServiceModel.Channels.Binding.BuildChannelListener[TChannel](Uri listenUriBaseAddress, String listenUriRelativeAddress, ListenUriMode listenUriMode, BindingParameterCollection parameters)
   at System.ServiceModel.Description.DispatcherBuilder.MaybeCreateListener(Boolean actuallyCreate, Type[] supportedChannels, Binding binding, BindingParameterCollection parameters, Uri listenUriBaseAddress, String listenUriRelativeAddress, ListenUriMode listenUriMode, ServiceThrottle throttle, IChannelListener&amp; result, Boolean supportContextSession)
   at System.ServiceModel.Description.DispatcherBuilder.BuildChannelListener(StuffPerListenUriInfo stuff, ServiceHostBase serviceHost, Uri listenUri, ListenUriMode listenUriMode, Boolean supportContextSession, IChannelListener&amp; result)
   at System.ServiceModel.Description.DispatcherBuilder.InitializeServiceHost(ServiceDescription description, ServiceHostBase serviceHost)
   at System.ServiceModel.ServiceHostBase.InitializeRuntime()
   at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath)
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)
   --- End of inner exception stack trace ---
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)
   at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath)</Data>
    <Data>w3wp</Data>
    <Data>11056</Data>
  </EventData>
</Event>

Good job finding the solution and thanks for posting what you found.

because I found the solution myself