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Dynamics CRM domain forwarding
Hi,
We have a client using Microsoft Dynamics CRM 4.0 set up by someone within their company who has since moved on. They currently have two instances running, a test and their main database.
They're using an internal domain to point to this which is now defaulting to the test rather than the full database, how can we change this? By going to http://crm.domain.local it automatically connects to the test, although changing to http://crm.domain.local/maindatabase it connects OK. The same applies when we go to http://appserver/ instead of http://appserver/maindatabase.
We have a client using Microsoft Dynamics CRM 4.0 set up by someone within their company who has since moved on. They currently have two instances running, a test and their main database.
They're using an internal domain to point to this which is now defaulting to the test rather than the full database, how can we change this? By going to http://crm.domain.local it automatically connects to the test, although changing to http://crm.domain.local/maindatabase it connects OK. The same applies when we go to http://appserver/ instead of http://appserver/maindatabase.
You could check deployment manager to see if there is more than one organization there and which is the default.
ASKER
Hi Ernie, thanks for your reply. Deployment manager shows four organisations with the main set as default.
Although CRM Deployment Manager shows a default organization, it doesn't really act as a default.
It seems that you have multiple CRM organizations. The URL that a user types determines which organization the user connects to. It is usually of the form, URL\organizationname.
This blog by David Jennaway describes the issue in more detail and explains how to make a change in the database. Be very careful, though, when making changes in SQL.
http://mscrmuk.blogspot.co.uk/2010/11/when-is-default-organisation-not.html
It seems that you have multiple CRM organizations. The URL that a user types determines which organization the user connects to. It is usually of the form, URL\organizationname.
This blog by David Jennaway describes the issue in more detail and explains how to make a change in the database. Be very careful, though, when making changes in SQL.
http://mscrmuk.blogspot.co.uk/2010/11/when-is-default-organisation-not.html
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