Solved

SBS 2008 backup failure

Posted on 2013-01-16
6
544 Views
Last Modified: 2013-01-28
Backups have been successful for many months, but the last 10 days have failed. I checked the event viewer (screenshot attached) but no way to tell why. I can see the drive in disk management (although it has no drive letter, so I assume Windows Backup formats the drive).

We rotate external USB drives, and the ones I've tried so far have the same result. Is there a detailed list of troubleshooting items to check? What do I check next to solve this?

Looking at the early failures, I see "Backup target is running low on free space". I'm thinking I have some huge log files somewhere and need to determine how to clear them.

 Screenshot of event viewer
0
Comment
Question by:silentreproach
  • 5
6 Comments
 
LVL 18

Assisted Solution

by:Sushil Sonawane
Sushil Sonawane earned 250 total points
ID: 38784363
Make sure free space available on the backup store hard dirve.

Ran the command vssadmin list writers and check if any writers are failed ??

Make sure your ntfs.sys, volsnap.sys files and windows latest updates and service pack are updated on the  server.

Tried to backup on the physical hard drive check backup failed or not??
0
 

Author Comment

by:silentreproach
ID: 38784646
How do I tell if there is enough free space on the backup drive? It does not appear as a normal Windows volume nor does it have a drive letter.

I ran vssadmin list writers and all had no errors.

I'll check to see if enough space to backup on the physical hard drive, or not.
0
 

Author Comment

by:silentreproach
ID: 38794212
It looks like the solution was to trim some .log files. I used the SBS2008DiskCln.cmd command file found here: http://www.sbsfaq.com/?p=1598. I also trimmed the console.log file per this thread on technet.

This seemed to free up a couple GB so that the backup would finish, providing me with a short term fix. I still need more specific and detailed info on best practices for cleaning up temp files and shrinking log files on SBS 2008. Recommendations?
0
Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 

Assisted Solution

by:silentreproach
silentreproach earned 0 total points
ID: 38807054
Thanks Sushil, your comments have helped somewhat.

The backup succeeded once, but now is failing again. The server no longer wants to recognize the external USB hard drives. Some of the things I tried were:

1. Disconnected the external USB drive. Shut down/power off the server. Power up the server, and when fully restarted, reconnected the drive. Server did not detect it.

2. This lengthy thread shows lots of people have the problem, but no great solutions:

http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/d9660cd6-9b98-4cf1-a1c8-b3fc1c156785?prof=required
0
 

Accepted Solution

by:
silentreproach earned 0 total points
ID: 38807633
3. I also tried this Microsoft hotfix:

http://support.microsoft.com/kb/975163

4. I tried  the "workaround" listed in the hotfix - disable/enable the USB controller in the Device Manager.

5. Went into Control Panel to check the Power Options.  The USB selective suspend setting was already set to "disabled". But, I enabled and then disabled it again anyways.

The drive came back online! The "safely remove hardware" icon now appears in the system tray and I can see the drive in disk management again. Got a good backup last night.
0
 

Author Closing Comment

by:silentreproach
ID: 38826117
(Reason for accepting my own comment as the solution: Only 1 other comment was offered and it was helpful, but did not resolve my problem. My comments provided the solution and I want to be sure other people see it, for their benefit).
0

Featured Post

Wish Marketing would stop bothering you?

Is your marketing department constantly asking for new email signature updates? Are they requesting a different design for every department? Do they need yet another banner added? Don’t let it get you down! There is an easy way to manage all of these requests...

Join & Write a Comment

The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
INTRODUCTION The purpose of this document is to demonstrate the Installation and configuration of the Data Protection Manager product. Note that this demonstration was prepared on the basis of Windows OS is 2008 R2 and DPM 2010. DATA PROTECTI…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now