Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Keyboard Mouse installation

Posted on 2013-01-16
4
332 Views
Last Modified: 2013-01-18
Windows 7 64 bit:  Cannot or will not install Microsoft Combo keyboard/Mouse 5000 (laser)

Is not recognized nor can I install from Microsoft.  Keeps insisting software already installed, which it is not?
0
Comment
Question by:ycguy1117
  • 2
  • 2
4 Comments
 
LVL 70

Accepted Solution

by:
Merete earned 500 total points
ID: 38786200
Since this is for windows 64 check if it is installed to Programfiles x 86, a 32 bit version?
In your search type in  itype.exe  do you find that?
or Click Start, Programs, Microsoft Keyboard
Have you rebooted recently?
Is this service running in the taskmanager
Services in taskmanagerDid you have a wired Microsoft Keyboard and mouse installed previously?
Then it maybe that Microsoft doesn't see any the new wireless
If setup installed a generic driver when you connected the hardware may be why Microsoft says it's already installed.
Are you downloading from here?
There is two. Intelli Type and Intelli Point
http://www.microsoft.com/hardware/en-us/p/wireless-comfort-desktop-5000/CSD-00001#support
Please confirm if you see anything I have mentioned?
0
 

Author Comment

by:ycguy1117
ID: 38787282
Thanks, will check today
0
 

Author Closing Comment

by:ycguy1117
ID: 38794869
Download worked great
0
 
LVL 70

Expert Comment

by:Merete
ID: 38795118
ycguy1117, thanks and glad it helped.
Cheers
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Nano Server Image Builder helps you create a custom Nano Server image and bootable USB media with the aid of a graphical interface. Based on the inputs you provide, it generates images for deployment and creates reusable PowerShell scripts that …
When it comes to protecting Oracle Database servers and systems, there are a ton of myths out there. Here are the most common.
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question