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Exchange 2010 Autodiscover fails

Setting up an Exchange 2010 box. We are using go-daddy for DNS. I have setup at godaddy the SRV records for autodiscover.
_autodiscover _tcp @ 0 0 443 emails.domain.com

When running the test on Microsoft Remote Connectivity Analyzer all the Autodiscover tests fail. I know Port 443 is open and forwarded because OWA is working. Not sure where to check from here.

Mike

Sushil Sonawane

Please refer below link to configure auto discover service in exchange environment.

http://technet.microsoft.com/en-us/library/bb201695(v=exchg.141).aspx
http://www.petri.co.il/autodiscover-configuration-exchange-2010.htm

White paper to understand auto discover service.

http://technet.microsoft.com/en-us/library/jj591328(v=exchg.141).aspx

Michael

ASKER

I have done all those steps to no avail.

Michael

ASKER

When I run the test here is what I get

Attempting to contact the Autodiscover service using the DNS SRV redirect method.
      ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method.
             Test Steps
             Attempting to locate SRV record _autodiscover._tcp.DOMAIN.com in DNS.
      The Autodiscover SRV record was successfully retrieved from DNS.
             Additional Details
      The Service Location (SRV) record lookup returned host emails.genieservices.com.

     Attempting to test potential Autodiscover URL https://emails.DOMAIN.com/Autodiscover/Autodiscover.xml
      Testing of this potential Autodiscover URL failed.
             Test Steps
             Attempting to resolve the host name emails.DOMAIN.com in DNS.
      The host name resolved successfully.
             Additional Details


     Testing TCP port 443 on host emails.DOMAIN.com to ensure it's listening and open.
      The port was opened successfully.
     Testing the SSL certificate to make sure it's valid.
      The SSL certificate failed one or more certificate validation checks.
             Test Steps
             ExRCA is attempting to obtain the SSL certificate from remote server emails.DOMAIN.com on port 443.
      ExRCA successfully obtained the remote SSL certificate.
             Additional Details


     Validating the certificate name.
      Certificate name validation failed.
       Tell me more about this issue and how to resolve it

             Additional Details

Michael

ASKER

I have not bought a SSL from go-daddy yet. But shouldnt this still work with just the self signed cert? If so do I need to somehow deploy the self signed cert?

Sushil Sonawane

Make sure DNS entry created in public dns "autodiscover.yourdomain.com"

Please refer below link to create a self sign certificate in exchange.

http://technet.microsoft.com/en-us/library/bb851505%28v=exchg.80%29.aspx#CreatingImportingandEnablingCertificates

http://www.parkingdenied.com/2011/01/23/howto-generate-exchange-2007-certificates/

http://www.vircom.com/security/how-to-create-a-self-signed-ssl-certificate-for-exchange-200320072010-on-windows-server/

ASKER CERTIFIED SOLUTION

Simon Butler (Sembee)

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Michael

ASKER

Simon,

I am looking at the certs on Go-Daddy right now. As far as I can see I will need a UCC good for 5 domains?

domain.com
emails.domain.com
autodiscover.domain.com

This will be good for Outlook Anywhere / OWA / and Activsynch?

Mike

Simon Butler (Sembee)

A 5 name certificate will be fine.
However don't put the root of the domain on the certificate or as the common name - no need. Set your preferred host name as the common name.

Simon.