I am helping a friend who just installed QuickBooks FOR MAC 2013 (Pardon my yelling, just wanted to be sure we were clear on that point) on a Mac running 10.8 Mountain Lion. After initial install he installed any available updates until it is now all up to date.
We have set up a company, some accounts, imported customers and vendors from his address book, and began entering some transactions. We entered several credit card charges and made them billable to one of his customers.
We then created an invoice for that customer and went to the Add Time/Costs dialogue where we found the charges billed to that customer. After selecting the charges we clicked OK to have the items added to the invoice, and the following error appeared:
"An error occurred while making your changes." The error message did not include any specific helpful info, just a suggestion to try again, contact support or Itnuit's online community.
Anyone have any idea what the source of this problem is? We are attempting to contact Intuit support about it also. Thanks for any help you can offer.