Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Adobe Acrobat Now Requires Someone with Administrative Rights - I get a pop-up saying this

Posted on 2013-01-16
5
Medium Priority
?
1,657 Views
Last Modified: 2013-01-28
As soon as i open Acrobat i get a pop-up saying:
"Adobe Activation:
Activation requires that you have administrative rights on this computer.
Please log in as as administrator and try again, or contact you system administrator"
I've never had a problem before with this.
Anyone know how to fix this?
Thanks
0
Comment
Question by:mfriend
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 38785393
Is this now Acrobat V11?  I think that is normal that V11 be installed and activated by an administrator.

... Thinkpads_User
0
 

Author Comment

by:mfriend
ID: 38785402
I am signed on as the Administrator
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 38785417
So you are saying the activation prompt happens even though you are administrator. Is this correct?

Try the following:

1. Uninstall Adobe. If it ask if you want it de-activated or the license removed, say yes.
2. Restart the computer.
3. Install Adobe again and now in the same userid, Activate it. Does it Activate?
4. Update it. All recent versions have updates available including V11.
5. Restart the computer and test.

Any luck?

... Thinkpads_User
0
 

Accepted Solution

by:
mfriend earned 0 total points
ID: 38812465
I uninstalled Adobe Reader and installed CoolPDFReader instead. No problems now
0
 

Author Closing Comment

by:mfriend
ID: 38826201
It works
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question