Remote reboot keeps looking to USB Drive
Posted on 2013-01-16
Working with a Windows 7 Pro machine. The user leaves 2-3 USB hard drives (not simple USB flash drives) connected to the machine.
Our problem is that when working remote he uses the VPN and RDP to connect to the machine. Occasionally, the machine hangs and nothing but a hard reboot will return it to normal operation... and no one else is on the premises.
We worked around that with a nice little product called iBoot that will let us kill power to the PC, and then restore it... this device combined with the BIOS set to boot when power is restored, the machine can now be given a hard reboot remotely.
Now we get to the problem. The BIOS is also set to look at the local Hard disk as the first choice for bootup. Unfortunately, it is looking at the attached USB hard drives first and reporting "no bootable partition in the table".
This is not surprising because the USB drive does not have a bootable partition... but why is the machine looking to the USB drive for a boot partition when the BIOS is set to look at the local hard drive.
At that point the machine won't boot unless the USB drives are removed, and a second reboot initiated. This is a problem as it is tough to pull out a USB cable via RDP :-(
Anyone else ever see a problem like this? Suggestions welcome.