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sync issue between outlook 2010 and exchange 2007

Posted on 2013-01-17
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Last Modified: 2013-01-31
HI, I have a user with a lot of sync issues appearing in his outlook, please see one of the reports below. He has outlook 2010 running over a client VPN to an exchange 2007 server.

I have disabled all add-ins in outlook, and full update windows/office

10:11:41 Message class: {SU:IPM.Note}
10:11:41 Mail Conflict Resolution
10:11:41 Local subject: {SU:Be part of the change - Complete the resource efficiency survey}
10:11:41 Remote subject: {SU:Be part of the change - Complete the resource efficiency survey}
10:11:41 Local Message Entry ID: {CB:70, LPB:0x000000007CDA17B420F41641AD4A4BAF3E00BBA607009124B32E4B7B504C842177476A3B390100000B830002000032E4F7433B97574FAA0D72067BDF75AC008B86EC0F1E0000}
10:11:41 Remote Message Entry ID: {CB:70, LPB:0x000000007CDA17B420F41641AD4A4BAF3E00BBA607009124B32E4B7B504C842177476A3B390100000B830002000032E4F7433B97574FAA0D72067BDF75AC008B86EC0F1E0000}
10:11:41 Local Message ChgKey: {CB:20, LPB:0x977C650E8FD94C4CBDEBB898D1A055CE0011C80A}
10:11:41 Remote Message ChgKey: {CB:22, LPB:0xBD04825CB9A73A45826F3E1AEB6D979800907F5998E8}
10:11:41 Local Message PCL: {CB:44, LPB:0x14977C650E8FD94C4CBDEBB898D1A055CE0011C80A16BD04825CB9A73A45826F3E1AEB6D979800907F59989A}
10:11:41 Remote Message PCL: {CB:23, LPB:0x16BD04825CB9A73A45826F3E1AEB6D979800907F5998E8}
10:11:41 Checking local modifications
10:11:41 Compare named property: 0x859C0102
10:11:41 Compare named property: http://schemas.microsoft.com/exchange/junkemailmovestamp
10:11:41 Getting remote properties
10:11:42 Checking remote modifications
10:11:42 Compare (conflict) named property: 0x859C0102
10:11:42 Local: {CB:46, LPB:0x000000007CDA17B420F41641AD4A4BAF3E00BBA60100A9427859B68AB74E8CCC963EDB66E078000000055AF50000}
10:11:42 Remote: {Error (0x8004010F)}
10:11:42 Not equal (conflict) named property: 0x859C0102
10:11:42 Local modification: {10:11:19.0890  16/01/2013 [DD/MM/YYYY]}
10:11:42 Remote modification: {10:11:40.0118  16/01/2013 [DD/MM/YYYY]}
10:11:42 Conflict generated, remote item is winner
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Question by:total123
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38788615
Something else is touching the message.
Is it just this user? Does the user have a PDA or anything?
AV is often the cause of this, particularly desktop AV.

Simon.
0
 

Author Comment

by:total123
ID: 38788641
I had already disabled the AVG addon to outlook.
he has a blackberry device that works via a BES.

With AVG, The only item I maybe able to disable is the spam filter. Can't think of any other items, except for the AV, but then whats the point in having the AV
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LVL 63

Accepted Solution

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Simon Butler (Sembee) earned 230 total points
ID: 38788916
It could be something on the BES.
Have you implemented the delay on the BES to allow antispam scanning?

The latest version of AVG has been giving me no end of grief with Exchange and Outlook installations.

Simon.
0
 

Author Closing Comment

by:total123
ID: 38838836
ended up being AVG issue, even thou I had disabled the AVG Addin's. I uninstalled avg and reinstalled. then disabled addin's again. all worked
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